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[Music]
Hi everyone, welcome back to Level Up
Daily. Today we have a super exciting
topic. English at the airport.
>> That's right, Emma. And trust me,
whether you're traveling for the first
time or you're a frequent flyer, airport
English can be tricky. But don't worry,
by the end of this video, you'll feel
confident to handle any airport
situation.
>> Imagine this. You're at the check-in
counter. Your heart is racing and the
agent asks you something you don't
understand. What do you do
>> exactly? That moment can be stressful,
but with the right phrases and
confidence, you'll handle it like a pro.
So, in this series, we'll guide you step
by step from check-in, security,
boarding to asking for help at the
airport. And the best part, you'll learn
real English that travelers actually
use.
>> Let's start with the first step,
checking in at the counter. Next
section, check-in phrases.
When you approach the check-in counter,
you can start with, "Hello, I'd like to
check in, please. Here's my passport and
ticket."
>> And if the agent asks you, "Do you have
any luggage to check in?" You can say,
"Yes, I have one suitcase." Or, "No,
just my carry-on."
>> Perfect. Simple phrases, but they make a
huge difference. Part two, security and
asking for directions. Welcome back
everyone. So, you've checked in and now
it's time to move to security. For many
travelers, this is a stressful moment,
but honestly, it doesn't have to be.
>> Exactly. At security, the officer will
give you clear instructions. They might
say things like, "Please place your bag
on the conveyor belt. Remove your shoes,
belt, and any metal items. Take out your
laptop and tablets.
>> And don't panic. You can respond
politely. Sure, no problem. Do I need to
remove my laptop?
>> Let's do a little mini role play.
Imagine this situation. Security
officer, please take off your belt and
shoes and place all electronic devices
in the tray. You traveler. Sure. Should
I take out my phone as well? Security
officer. No, just laptops and tablets.
You okay? Thank you.
>> See, simple phrases like these keep
everything smooth. And remember, always
say please and thank you. It makes a big
difference. Asking for directions in the
airport.
>> After security, you might feel a little
lost. Airports can be huge and finding
your gate is sometimes confusing. That's
where asking for directions comes in.
>> Some useful phrases. Excuse me, where is
gate 24? Could you please tell me how to
get to terminal B? I'm a bit lost. Can
you help me?
>> And don't forget to listen carefully to
the response. Often people will say, "Go
straight, then turn right at the coffee
shop. Your gate will be on the left.
Take the elevator to the second floor,
then follow the signs to terminal B."
>> If you want to sound confident, you can
repeat what you understood. So, I go
straight, then turn right at the coffee
shop, and gate 24 will be on the left.
Is that correct? This shows you're
polite and ensures you don't get lost.
>> Boarding announcements.
Next, let's talk about boarding
announcements. Airports can be noisy, so
it's important to know the phrases
you'll hear.
>> Some common examples. Now, boarding
flight 305 to London. Passengers in
group A. Final call for flight 305 to
London. Please proceed to gate 24
immediately.
And if you're not sure which line to
join, you can politely ask, "Excuse me,
is this the line for flight 305?
I'm in group B. Should I line up here?"
>> Remember, listen carefully and don't
rush. Staying calm helps you understand
better.
>> Extra tips. Staying confident at the
airport. Emma, let's share some tips for
staying confident.
Practice key phrases before your trip.
Even saying them aloud at home can help.
Always keep your documents handy.
Passport, boarding pass, and ID. Smile
and be polite. Airport staff respond
well to friendly travelers. Ask for
clarification if needed. It's better to
ask than to guess.
>> And one more thing, don't be afraid to
use English in real situations. Mistakes
are normal. The more you practice at the
airport, the easier it becomes.
Absolutely. Remember, airports are full
of people from all over the world.
Everyone is trying to communicate. Your
effort to speak English is already a big
step.
>> Great. That's it for part two. Next,
we'll move to boarding the plane,
finding your seat, and talking to flight
attendants. Part three, boarding the
plane and in-flight English. Welcome
back everyone. So, you've passed
security, found your gate, and now it's
time to board the plane.
>> Yes. This is one of my favorite parts of
traveling. That moment when you finally
walk onto the airplane and think, "The
adventure begins."
>> I know, right? But for many English
learners, this part can be confusing,
too. There are so many announcements and
instructions and sometimes you're not
sure what people are saying
>> exactly. So, let's go step by step
starting with boarding announcements and
talking to the flight crew. Boarding the
plane.
>> When you hear something like this, now
boarding flight 305 to London.
Passengers in group A may proceed to
gate 24.
That means the airline is calling
passengers in a specific group to enter
the plane.
>> Yes, most airlines board in groups or by
seat numbers. You can ask, "Excuse me,
which group are you boarding now? When
can I board?" I'm in group C. Is this
the line for group B?
>> Great. And when it's your turn, you'll
meet the gate. agent who will scan your
boarding pass.
>> They might say, "Can I see your boarding
pass, please? Have a safe flight. Enjoy
your trip."
>> And you can respond politely. Here you
go. Thank you very much. Thank you. Have
a great day. Finding your seat. Once you
step inside the plane, it can get a
little chaotic. People looking for their
seats, putting bags in the overhead
bins.
>> Right. If you need help finding your
seat, here are some useful phrases.
Excuse me, where is seat 22A? Is this
row 14? Could you please help me find my
seat?
>> And sometimes you might find someone
sitting in your seat by mistake. What
can you say?
>> Very simple. You can say politely, "Hi,
I think this is my seat." or excuse me,
I believe I'm in 12b.
>> Always stay calm and polite. Most of the
time, people just made an honest
mistake.
>> And if you want to store your luggage,
you can say to the person sitting
nearby, "Excuse me, could you please
move your bag a little so I can put
mine? Is there space here for my bag?"
>> Talking to flight attendants. Once
you're seated, you'll often interact
with flight attendants. They're there to
help you, so don't be shy to ask
questions.
>> Here are some common phrases you can
use. Excuse me, could I have a blanket,
please? May I have some water, please?
Could I change my seat? When will we
land?
>> And if you don't understand something,
you can say, "I'm sorry. Could you
repeat that, please? What does that
mean?"
>> Remember, be polite and use a calm tone.
Flight attendants are trained to help.
They appreciate when passengers use kind
words.
>> Inflight service phrases. During the
flight, you'll hear things like, "Would
you like chicken or pasta?" "Would you
like something to drink?"
>> And you can answer naturally. "Chicken,
please. Can I have orange juice,
please?" "No, thank you."
>> Also, if you need to go to the restroom,
but someone's blocking your way, you can
say, Excuse me, may I get through?
Sorry, can I pass, please?
>> And when you're returning to your seat,
it's nice to say thank you. Sorry for
the disturbance.
>> Extra tips for polite travel English.
Before we wrap up this part, let's share
some extra tips for polite and confident
English during the flight.
>> Sure. Use please and thank you often. It
shows respect and makes people more
willing to help. Smile. Communication is
not only words. Body language matters,
too. Ask short and clear questions. Long
sentences can confuse both you and the
listener. Listen carefully to
announcements. If you miss something,
it's totally fine to ask again.
>> And here's one more important thing.
Relax. You're already doing great just
by using English while traveling. It's
normal to make mistakes. What matters is
communication.
>> Absolutely. Every flight is a new chance
to learn and practice English in real
life.
>> Perfect. In part four, we'll talk about
how to communicate at the destination
airport. Going through immigration,
customs, and asking for your luggage.
That's one of the most important parts
for travelers. So, don't miss it. See
you in the next part.
>> Part four, immigration, customs, and
baggage claim. Welcome back. You've just
landed. Congratulations.
But before you leave the airport, you
still have three important steps:
immigration, customs, and baggage claim.
>> That's right. Let's start with
immigration. The officer will usually
ask for your passport and may ask,
"What's the purpose of your visit? How
long will you stay? Where will you be
staying?"
>> And you can answer simply, "I'm here for
vacation.
I'll stay for 2 weeks
at the Hilton Hotel."
>> Easy, right? Just speak clearly and stay
calm. Baggage claim. After immigration,
go to baggage claim to get your luggage.
Look for your flight number on the
screen. If you're not sure, you can ask,
"Excuse me, where can I collect my
luggage? Which carousel is for flight
305?"
And if your luggage is missing, say, "My
bag hasn't arrived. Can you help me find
my luggage?" Customs. Finally, customs.
You'll see two lines, nothing to declare
and items to declare. If you don't have
anything special, go through the green
line and say, "No, I have nothing to
declare."
>> That's it. Stay polite, smile, and say
thank
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