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Hello, everybody, and welcome to bonus episode  number 150 of the Culips English Podcast. Yes,  
that's right. You heard me correctly. Episode 150.  It's another important milestone here in the bonus  
episode series. I really can't believe it. It's  crazy how fast time flies and we're already at  
150 episodes. If you've joined me for each and  every episode, if you've listened to them all,  
then please let me know in the comments  for this episode. I would love to know if  
there's anyone else out there who has listened  to all of the bonus episodes. Of course I have,  
but I'm wondering if you have as  well. So if you have, let me know. 
If you're new to our bonus episode series,  welcome. It's great to have you here. My  
name is Andrew. I'm a Canadian, but I live in  Seoul, South Korea. And each and every week in  
our bonus episodes, what I do is I tell you some  stories from my everyday life. And I hope that  
by following along with these stories, you will be  able to "B.I.G.B" B-I-G-B. These are our goals for  
the bonus episode series and ""B.I.G.B" stands  for build your fluency, increase your cultural  
knowledge, grow your vocabulary and become  a clearer and better English communicator. 
To accompany each and every bonus episode,  there's a 100% free for everyone interactive  
transcript and vocabulary glossary that  you can get just by following the link in  
the description for this episode. Plus, if you  are a Culips member, then you will also get a  
comprehension quiz. And thank you so much to all  of the members out there for your support. Guys,  
we couldn't do Culips without you. Culips is  100% member supported. So we rely on our members  
to keep going and to make English lessons for  everyone. So thanks to all the members out there. 
And if you'd like to sign up and become a  Culips member and support the work that we do,  
plus get awesome benefits and bonuses and tools  that are designed to take your English to the next  
level and improve your English fluency, then just  visit our website Culips.com and you can sign up  
and become a member today for an affordable price. So let's get started with the stories for this  
week. And I have two that I want to tell you  about. The first one is about rage quitting. Rage  
quitting, and I'll explain what that concept is  in a moment. And the second one is about elevator  
etiquette. So, two very unique stories here. I  hope you'll enjoy listening to them. And without  
any further delay, let's do that right  now. So here's the first story. Enjoy. 
Late last week, I got a message from my  buddy Luke. Regular Culips listeners will  
know all about Luke. He's been on the podcast  before and I've talked about him a lot in the  
past. He's been a pal of mine for over 30  years. He's from my hometown in Canada,  
but he actually lives in China these days.  And so it's quite the coincidence that we both  
live in Asia, although we're both Canadians. And he messaged me and said, "Hey, Andrew,  
I'm going to be spending some time in Japan for  a few days in the summer. Do you want to join  
me?" And I said, "You know what, I'm not so sure  because last summer I spent a few days in Japan,  
in Osaka during the summer…" We had a Culips  meetup event, which was awesome. And one of the  
highlights of my year from last year, but the  weather in Japan in the summer is extremely,  
extremely hot. And I almost died during my time  in Osaka last year. I was so hot the whole time,  
and it's just humid and uncomfortable. So when he proposed this idea to me,  
initially, I wasn't too into it. But I asked him  for some more details. And he told me he'd be  
spending some time in northern Japan in Sapporo.  And please forgive me, Japanese listeners,  
I know I'm probably pronouncing that city name  incorrectly, but I don't know how to say it the  
Japanese way. So maybe you'll have to teach me  about the correct way to pronounce that city name. 
But anyway, so he'll be spending some time in  Sapporo, which is in northern Japan. And he  
told me that because it's higher north, it's  cooler in the summer, and just the climate  
and temperature is really nice. And so I asked  him about the dates he's going to be there and  
what he's planning to do. And he told me those  details. And I checked my calendar. And it just  
turns out that I actually have a little bit of  a break during that time of the year as well. 
And I proposed the idea to my wife. I was like,  "Would you mind if I went away for three or four  
days to meet Luke in Japan?" And she was like,  "Well, if you want to do it, you can. Doesn't  
matter to me." And so I decided to do it. And so that is my big news from this week  
is that later in July and August, end of July  to early August, I'm going to be spending four  
days in Sapporo. So, I want to throw this out  to all of our Culips listeners in that area  
of the world. Guys, if you live in Sapporo or  around the area, and maybe you'd like to meet  
up for a coffee or a drink or a run, if you're  a runner, then please send me a message either  
through our Discord server, you can send me a  DM. Or maybe send me an email. My address is  
[email protected]. I would love to meet with  some Culips listeners when I'm in Sapporo. 
Anyways, back to the story. So, after I made up  my mind that yes, I wanted to go to Japan and  
meet Luke this summer in Sapporo, then the next  step was to buy my plane tickets. And I actually  
did some initial searches just to see how much it  would cost to do this trip. And it's a little bit  
expensive, to be honest with you, to go directly  from Seoul to Sapporo. But if you stop over in  
Osaka, it's not as bad. And so I'm going to  do that on the way to Sapporo. I'm going to  
go from Seoul to Osaka, Osaka to Sapporo, just  to save a little bit of money. And it's not that  
big of an inconvenience. And then I think I'll  probably go direct when I'm coming back to Seoul. 
So anyways, I decided about the times and the  dates and the airline and all of these things.  
And it was finally time to purchase my plane  ticket. And so I went through all of the steps  
on the website. You know, when you're buying a  plane ticket, there's a lot of information that  
you have to fill out on the website about your  name and address and contact info and passport  
info and credit card info, blah, blah, blah, all  of these different things that you need to fill  
out. But whatever, you must do it. So I did it. And then it was time to make the payment. And  
so I chose the credit card that I wanted to use  for making my payment. And this window popped up.  
And my credit card is a MasterCard, that is the  credit card that I use. And it said, "your card  
needs to be verified by MasterCard." And so I  thought, "This is OK.” Like, I'm glad that we  
have some extra security. In fact, I'm happy that  if somebody were to try and buy plane tickets  
with my card, if it were stolen or something,  that they would have to go through these extra  
security steps in order to make the purchase. And the way that I would have to verify my credit  
card was by downloading this little application  that my bank had created for this very purpose,  
for verifying overseas purchases. Because I  was using my Korean credit card, but making  
a purchase in Japan. It's a Japanese  airline that I'll be flying with. So,  
it was an overseas purchase, which is why  I had to do this extra verification step. 
So OK, no problem. I downloaded the application  to verify my credit card. And I should say that  
I was using my computer. I guess I'm old school.  For whatever reason still, like when I have to  
make a purchase like airline tickets, it feels  more comfortable for me to use my computer  
rather than to use my phone. I don't know why.  I just prefer to see all of the information in  
like a large way and using my keyboard and  mouse just feels better to me. So, I always  
make these kinds of purchases on my computer. So yeah, I downloaded the application and boy  
was this frustrating. The verification  application was insane, guys. All of the  
information that it had me confirm was just  absolutely unbelievable. I was expecting it  
to just maybe check my password with my bank or  check my pin number or do some kind of two-factor  
authentication. Two-factor authentication is  when maybe your bank will send you an email and  
then you have to enter the code from your email  into an app on your phone or something like that,  
right? And that will confirm who you are. But this wasn't two-factor authentication.  
This was like 10-factor authentication. The  steps that I had to go through, the hoops  
that I had to jump through were just insane. So first of all, the app asked me to enter  
the—I believe it's called the CVC number, which is  that three digit number on the back of your credit  
card. So OK, no problem. That's actually pretty  standard for making online purchases, right? So  
CVC entered, and then I went to the next step. The next step asked me to enter my pin number  
that's associated with the card, which is also  pretty common for making purchases here in  
Korea is that you enter your pin number for your  credit card. So again, no problem, enter that. 
And then next it said that I had to verify my  card with my phone provider. So, I entered my  
phone number and my information associated with my  phone account. And then they texted me a code to  
my phone, and I had to enter that code. And again,  this is pretty standard operating procedure for  
making purchases in Korea or verifying your  ID in Korea. So I didn't think much of it. 
OK, so then that's the third step now,  right? Did that, passed, and I thought,  
"OK, now I'm going to be able to purchase my  airline tickets." But no, there was a fourth step. 
So then the next step was that it showed  me a number on my screen. And then I got  
an automated call from my bank asking me  to enter that number. So I had to enter,  
I think it was a four digit code that was  displayed on my computer screen. And then it said,  
"OK, verification complete, go to the next step." So I thought, "OK, obviously, I've proved to you  
by now that I am who I am. And I'm legitimately  trying to buy this plane ticket," which I have  
to say the plane ticket was less than 100 US  dollars. So, it's not like I was buying this  
really expensive plane ticket, like a first class  ticket around the world or anything like that. It  
was a rather cheap, budget airline plane ticket. So I thought, "Of course,  
this will be the last step, right?" Wrong. Then next, it asked me to enter my password  
that is associated with my online banking. And  so I entered that password. And at this point,  
I was like, "I don't think there is any more  information that I can give to them." However,  
I was wrong, because then the next step, as  far as I remember, was that it gave me a QR  
code on the screen. And I had to scan that  QR code with my bank app. And so I did that. 
And then finally, it was like, "OK, verification  complete." I was like, "Thank you. How many steps  
do you need? Come on, this is ridiculous." So this all took a while. And I have to say  
there's a countdown of 10 minutes for purchasing  the airline tickets. The airline said that it  
will hold that seat and that price for you for 10  minutes. And then after 10 minutes, I guess they  
re-release that seat and somebody else could buy  it. And, you know, I never know when you're buying  
something online, if the information that you can  see is true, or if it's just a sneaky sales tactic  
to try and get you to buy something quickly. But on this airline's website, it did tell  
you how many seats were available. And I was  making two ticket purchases, one from Osaka…  
or one from Seoul to Osaka, and then Osaka to  Sapporo. And the ticket from Osaka to Sapporo  
said that there was only two remaining. So, I was  feeling a little bit of stress this whole time,  
like, it'd be pretty rare that somebody was buying  that exact same ticket at that exact same time.  
But I was like, "Come on, let's hurry up. Let's  go. Let's buy this ticket before it sells out." 
So finally, I was verified. And after  I clicked the final like verification  
button on the computer, then it just kind  of, you know, I got the "wheel of death,"  
the spinning wheel of death, where it just  says loading, loading, loading, loading,  
but nothing actually ever loads. And then finally,  the request timed out, and it didn't work. 
So, I hit the reload button on my browser, and  nothing was saved. It was back to square one,  
and I had to try and do everything all over again.  So, I tried again, and exactly the same thing  
happened. And then I tried again, and then exactly  the same thing happened. So I was like, "Oh,  
this is crazy. I'm not going to do this anymore." So, I decided to use a different credit card. And  
I use a different credit card from a different  bank, which had a different verification system.  
And this bank is much more reasonable.  Their verification system was just easy,  
like I had to just scan a code in the credit  card app. And then it verified it that way.  
And it was just like one step. Perfect, OK! However, I had some like weird fraud protection  
setting on that card that automatically  denied overseas purchases. And I have no  
idea why that setting was turned on.  But it was like a security setting,  
I guess. I don't even know if I've used this card  for overseas purchases, to tell you the truth. So,  
maybe that's why I didn't notice in the past. But anyways, I went through all of these steps  
again, you know, on the airline's website, filling  out your contact information, your passport  
information, blah, blah, blah. And then again,  with this card, fail, and it didn't work. Because  
as soon as I tried to make the purchase, my bank  just automatically declined that transaction. 
So, I was super frustrated by this point. And I  have to tell you guys, this week here in South  
Korea, the weather has been extremely hot.  And when I was trying to make this purchase,  
it was like the middle of the afternoon. I had  the sun blaring in my window on me and I didn't  
have the air con turned on. I was just boiling  hot and frustrated and really just like at my  
wit's end with trying to make this cheap airline  ticket purchase. I was feeling really frustrated. 
And so I was like, "OK, I have one  more credit card that I can try. And  
so let me try my third and final card." So, I refreshed the website. And then  
can you guess what happened? Yes, that's  right. The ticket price went up by $20. 
So at this point, I was just super frustrated. And  I was like, "Screw it. I'm not going to Japan. I'm  
staying here. Like I'm not paying more for this  ticket anymore. Like this is totally ridiculous.  
Why are none of my cards working? Why is  all of this just not going my way at all?" 
And that's when I "rage quit." And "rage quit"  is originally slang that comes from computer  
gaming when you're playing a game and you're  so frustrated that you're losing the game that  
you just pick up your controller or pick up your  keyboard or mouse. If you're playing a computer  
game, not a console game, you kind of throw  your keyboard down and just walk away and you  
quit because you feel so frustrated and angry. And so I "rage quit" trying to buy the airline  
ticket because I was just frustrated and angry.  And I have to say, I'm a pretty patient person  
usually overall and nothing… I don't want to  say nothing because I did get frustrated and  
angry by this event. But usually things  don't get to me and actually make me feel  
angry. But I could feel my blood boiling.  And I was just like, "Ah, stupid thing!" 
So yeah, I rage quit. I didn't throw my  computer or my phone or anything like  
that. But I did have to put it aside. And I  said, "OK, I'm going to try again tomorrow.  
And we'll see. We'll hope for a better result  tomorrow." So, I put my travel plan on hold. 
And then the next morning, I tried again. And  I thought, "You know, why don't I just use my  
phone? Why am I using like this weird application  that I have to download to my computer to verify  
my ID with my bank and verify my credit card?  So why don't I just do it on my phone? I won't  
have to download an application." And then I tried it on my phone,  
and it worked the very first time. So it was like  super smooth when I did it on my phone. However,  
I was very frustrated there for an afternoon  trying to purchase that ticket on my computer. 
So lesson learned. And yeah, I had a "rage  quit" incident this last week. However,  
the good news is I was able to purchase my ticket.  And this is kind of good news, bad news, I guess.  
The ticket was $10 cheaper than the ticket after  the $20 price increase. That was an awkward way to  
say that. But essentially, when I was trying to  buy the ticket the first time the price went up  
$20 during that time. And then when I checked the  next day, it had dropped $10. But it was still  
more expensive than the very first time I tried,  right? So, I guess I lost out on $10 by using my  
computer instead of using my phone to start with. But lesson learned. And next time, I'll just book  
the ticket on my phone so that I don't have  any problems like that. But the good news at  
the end of the day is that I'll be visiting  Japan in late July, early August. And yeah,  
I hope I can see some Culips listeners out there  in Sapporo. And if anybody has any travel tips or  
suggestions for anything that I should do, and  well, Luke and I should do, then please let me  
know. I'm all ears. And yeah, any advice that  you could give would be very much appreciated. 
Let's move on to the second story for this week  quickly. And I wanted to talk a little bit about  
elevator etiquette, because I had an interesting  elevator experience. And I was just wondering what  
you guys think about this. And we could have a  conversation about this topic over on our Discord  
or in the comments for this episode, if you're  watching on YouTube as well. It would be really  
interesting to hear what you guys have to say. Because the etiquette and manners surrounding  
elevators and surrounding a lot of things in life,  they're kind of unwritten rules. It's not like we  
have laws governing some of the smaller etiquette  points regarding like how we walk on the sidewalk  
or how we use an elevator. But it's just like  good manners or common sense, it seems like to me,  
but then other people think differently and  use them differently. So then I'm wondering,  
is it really common sense? Or is it just me?  And because it's an unwritten rule, or there's  
no standardized rules or procedures, then it can  just get a little confusing. And so I want to know  
what you guys think about this situation, OK? As I told you in last week's bonus episode,  
I went to the eye doctor last week, because my  eye was just really bloodshot after running and  
getting some bugs in my eye. So, I went  to the eye doctor, the ophthalmologist,  
and the clinic was on, I think, the fifth or  sixth floor. And usually I would just walk up  
the stairs. But it was super hot and humid that  day. And I didn't want to get all sweaty climbing  
up the stairs. So I decided to take the elevator. And there were several people waiting for the  
elevator. And yeah, I only had to wait for like  a second because they had already clicked the  
button for the elevator to come down to the  lobby. And so I just stood there for a moment.  
And then the elevator opened. And there were  several people that got inside, maybe four or  
five people that entered the elevator. And  then I was the last one on the elevator. 
So here's what I'm wondering about. I am  technically the last person to enter the elevator,  
but the elevator was quite small. And that  means that I was sort of standing right up  
against the door facing the door. And as soon as  the elevator opened, then I'm the first one out. 
Now it just so happened that everybody riding the  elevator at that time was going to the same floor.  
And I don't know, this was the first time that I  went to that building. So I wasn't sure if there  
were many clinics on that floor and many  services. It's possible that there would  
be like tons of different things for people  to go to. However, I had the feeling that  
maybe all of the people that were riding the  elevator with me were going to the same place. 
And so my gut reaction was like, OK, I was  the last one to arrive, these people were  
already waiting for the elevator, they were  here first. And so when the doors opened,  
and we all got off the elevator, I stood back  and I let them go first so they could enter the  
clinic. And it's true, they were all going—we  were all going to the same place. But I thought  
they were here first. And they were waiting  before me. And so I should let them go first. 
However, I could have really saved myself like  some time, actually probably like 20-25 minutes,  
had I just bolted as soon as the elevator door  opened. If I just walked because I was in the  
lead at that point, if I just walked into the eye  clinic, then I would have been served right away.  
I would have been the first one there. So, this is what I'm wondering,  
this is what I'm curious about for elevator  etiquette. Does the line begin in the lobby  
when you're waiting for the elevator? If you're  the first one there, should you have first dibs  
for going to the office or using whatever  service you're waiting for at the end of  
the elevator? Or when you enter the elevator,  does everything reset and it's just the first  
person out of the elevator is the first one who  gets the right to go to wherever they're going? 
I don't know, I felt like I should wait and  let the people go. But talking to some of my  
friends and talking to my wife about this  kind of funny moral question this week,  
got some really different responses. Some  people said no way when you're in the elevator,  
everything resets. And if you're the first one  out of the elevator, then you should go and be  
the first one in line. That's totally fine. Somebody else told me they thought that if  
you control the elevator button, then you have  the right to be the first in line because you're  
like the controller. You're hitting the open  and close button and pressing the floor number.  
You're like the captain and that gives you  the right to access services first at the top. 
I'm of the opinion that yeah, the line starts  in the lobby. So if you are first, if you are  
the first person to hit like the call button  for the elevator, then that means you should  
be the first to access the service when we get off  the elevator. And but yeah, some people said no,  
it doesn't start at the lobby, it starts at the  front desk of the place that you're going to. 
So I don't know, I'd like to know your opinion  about this. It's one of those like fun little  
etiquette issues to think about. And I love  thinking about these things. Let me know  
what do you think about etiquette for riding  the elevator like this? I really want to know  
what you think about this, because it is to  me kind of an interesting moral question. 
But anyways, guys, those are the two kind of  funny stories that happened to me this week:  
one about rage quitting, one about elevator  etiquette. And I hope you enjoyed listening  
to them and were able to improve your English  fluency by spending some time with me today. 
And I gotta say, great job! You know, if you want  to hit that next level with your English, you  
need to spend a lot of time getting the language  into your brain. You need to spend a lot of time  
just listening to naturally spoken English. And  that's what I did here with you today is I just  
spoke to you in a way that I would do if I were  hanging out with one of my friends. So, great  
job on getting that language into your brain. And since you made it all the way to the end of  
this episode, I'm going to share the completion  code with you. And what I'd like you to do is  
leave a comment using the completion code word  in either on our Discord server or on the YouTube  
comments or Instagram comments wherever you'd  like. And your comment will signal to me and  
to all of our listeners that you finished this  episode and you made it all the way to the end. 
So, for this week's completion code, why don't  we go with the word "Elevator." Elevator,  
it seems fitting. So, you can leave a one word  comment just with "elevator" if you'd like,  
or you could leave a longer example sentence  to practice making an English sentence. I  
think that's a great idea too. And I look  forward to reading what you come up with. 
So guys, have a great week of English  studying up ahead. Please take care  
and I'll talk to you in bonus episode  151 next week. Until then, goodbye.

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