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I think we should abandon niceness if we
really want to enable excellence in our
teams. Niceness is superficial and thin.
We should prioritize kindness over
niceness. Niceness allows people to
ignore poor performance, to not give
feedback in a moment
because it's inherently selfish. Whereas
kindness forces people
to challenge convention and to give
calculated, granular, objective
feedback.
It also means doing it in a way that is
thoughtful, generous, and mindful. And
embracing of what's difficult for you
because you know it's better for the
collective. That people aren't just
units of productivity.
They're people. Prioritizing kindness
over niceness
means prioritizing the benefit and
enhancement of others over personal
anxieties or foibles.
It means speaking up and speaking out to
people in moments where you'd prefer not
to.
It means recognizing people in moments
where it might highlight some personal
insecurities.
Just remember the temptation is niceness
always in teams because niceness is it
takes less energy. It takes less effort.
It takes less personal conviction.
Whereas kindness is the opposite.
Kindness requires
empathy
and embracing of what's difficult for
you because you know it's better for the
collective.
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