Display Bilingual:

Hello. 00:00
My name is Emma, and today we are going to talk about English in the workplace. 00:01
Specifically, today we are going to talk about social English. 00:09
So we will talk about how to talk to your co-workers, how to make it easy, what might 00:15
be difficult when it comes to talking to co-workers, 00:22
and how to have more of a social life at work. 00:25
So let's get started. 00:29
I first wanted to talk about a problem many 00:31
English language learners have when they work 00:34
in an English... 00:38
When they work in an English environment. 00:40
One common issue is they have difficulty understanding 00:43
what their English-speaking co-workers are 00:47
saying. 00:50
English speakers are not the best communicators. 00:52
They use a lot of slang, a lot of expressions, 00:56
a lot of idioms, so it can be very difficult 00:59
to understand what your co-workers are saying. 01:02
So the first thing I want to teach you about is 01:05
I want you to become aware of what is easiest 01:10
and what is most difficult in the workplace, 01:14
because you can use this to your advantage. 01:16
What do you think is easier? 01:19
Listening to one co-worker talk to you in a quiet environment like their office, or 01:22
talking to multiple co-workers, so two, three, 01:32
four, or five co-workers in a noisy environment 01:36
like a lunchroom? 01:41
You would probably say that this is the easier thing to do, and you're correct. 01:44
So, the reason this is important is if you're 01:50
trying to meet people in an English workplace 01:54
environment, it's good to take opportunities 01:59
to meet co-workers one-on-one, so just you 02:02
and the co-worker, and talk then. 02:06
Of course you can talk in these situations, too, 02:09
but you're going to have a lot more difficulty. 02:12
So, the best time to connect with people is 02:16
one-on-one, especially if English isn't your 02:19
first language. 02:23
The reason is in these situations where you have multiple co-workers, they'll probably 02:24
be talking very fast, making lots of jokes that you might not understand, and using a 02:30
lot of slang or expressions you might not know. 02:36
So, if you want to meet people, this can sometimes be the easier way to do it. 02:39
So, my first tip, meet and talk to your co-workers. 02:44
Try to do it at least some of the time one-on-one in a quiet environment. 02:49
You'll understand them more. 02:54
The next problem a lot of people have when 02:56
they're learning a language and they're working 02:59
in an English environment is trying to make friends, or trying to meet your co-workers 03:02
and get to know them. 03:08
It can be difficult to get to know your co-workers. 03:10
So, here are my tips for this. 03:14
First of all, remember, it takes time. 03:17
Okay? 03:20
When you start at a company, it will take 03:20
time for people to get to know you, and that's 03:22
normal. 03:25
Some people you work with might be shy or reserved. 03:27
That's normal, too. 03:32
You can still smile and say hi to them. 03:33
This has come up at my workplace where sometimes 03:37
you'll see some people who are very shy, they 03:40
don't talk a lot, but they love it when people say hi to them. 03:43
So, there's no problem with being friendly. 03:47
Be friendly, especially if it's natural for you. 03:50
You know, you can say hi to your co-workers. 03:53
Even if they don't seem like they say hi to you, it's a good thing to say hi to them. 03:56
Go to work events. 04:02
Workplaces often have these things called potlucks. 04:05
A potluck is where everybody brings food for the group. 04:08
So, if there's a potluck, it's a great opportunity 04:13
to get to know other people, you can bring 04:16
food from your culture, so potlucks are a great idea to attend at work. 04:19
BBQs, so sometimes there might be a work barbecue, 04:26
sometimes for different holidays, like Christmas 04:29
you might have something called Secret Santa, 04:32
which is a game people play where they buy 04:34
a gift for somebody. 04:38
So, my main point is if your workplace has 04:40
something social happening, it's a great idea 04:43
to participate and to learn more about the 04:47
culture, along with learning more about people. 04:49
At a lot of these types of events, that's where you actually get to know people, so 04:53
if you're invited to one, definitely go. 04:57
This leads to my next point. 05:02
I once read a research study that I loved. 05:04
The research study said that the more somebody 05:08
sees your face, the more they like you, even 05:13
if you don't do anything, even if you don't talk to them. 05:17
So, imagine you see the same person at a cafe 05:20
every day and you don't ever talk to them. 05:24
Over time, you will like them more just because you are used to their face. 05:28
So, we like familiar, we like seeing the same things all the time. 05:33
So, the way you can use this at work is make sure people see you. 05:40
The more they see you, the more in general 05:45
they'll like you, even if you're not talking. 05:47
Okay? 05:51
So, even if you're shy, if people see you, they'll like you more. 05:51
So, try to be seen in, you know, workplace 05:55
environments like the cafeteria or, you know, 05:58
where people hang out in the workplace. 06:02
Try to be there so people can see you over time. 06:04
Another thing you can do is show who you are. 06:07
We communicate with more than just language. 06:11
So, for example, if you're allowed, you can decorate your desk. 06:15
Maybe put pictures, if you have pictures of 06:21
your pets or your family or if you like things 06:24
like Star Wars or friends or different shows, 06:28
you can always put some sort of decoration 06:31
because that can show people what you like, 06:34
and it's a good way for people to get to know 06:37
you better. 06:40
I remember we had somebody at my work start recently, and I really liked what she did. 06:41
She had all these toy minions on her desk. 06:48
She has children, and her children wanted her to put these little toys on her desk. 06:52
And so when I saw those toys, I said, "Oh, this is really cool. 06:58
You know, do you like minions?" 07:02
And then she said, "No." 07:04
You know, it's her kids, but it opened up a conversation, and that's what you want. 07:05
You want to give people opportunities to have conversations with you. 07:11
So, by having different objects, you know, maybe you have a backpack with a band you 07:15
like or, you know, just whatever you can do to show who you are, it's a good idea. 07:22
It can increase the amount of conversations you have. 07:29
Another thing you can do is if you're allowed, bring food to the workplace. 07:35
When people bring cookies to the workplace, you know, it's very much appreciated, and 07:39
we have positive thoughts about those people. 07:46
You know, "Oh, it's so nice. 07:49
Jacob brought cookies today." 07:51
Or, you know, "Katherine brought some candy for everybody." 07:53
So, when people bring food, it's a really nice thing to do, so that's another way for 07:57
people to get to know you. 08:01
Okay, tip number four, small talk. 08:04
So, small talk is the conversation we make with people we don't know very well. 08:07
It's the conversation we make that is not really on important subjects. 08:15
It might be on things like the weather. 08:21
When you ask somebody, "Oh, you know, the weather today, it's terrible." 08:23
And then they might say something about the weather. 08:29
Or it might be about sports or something recently in the news. 08:31
So, small talk is the type of conversation you often have with strangers or people you 08:35
don't know well. 08:41
We use a lot of small talk at work, so it's good to take some time to learn some small 08:42
talk. 08:48
For example, learning expressions about the weather. 08:49
You know, when I see somebody when I come to 08:54
work, I might say something about the weather, 08:56
like, "Oh, it's a beautiful day out today." 08:59
And then they might say something about it. 09:02
Or, "Oh, it's raining today. 09:04
I hate the rain." 09:06
So, making conversation about weather is very common. 09:08
If it's a Monday, you can ask, "How was your weekend?" 09:13
If it's a Friday, you can ask, "What are you doing this weekend?" 09:17
And then if it's a different day, you can just say, "How's your day going so far?" 09:22
So, it's a good way to just start conversations with people. 09:29
So, again, mastering small talk can be very important, and we have many videos on this 09:36
at www.engvid.com. 09:42
One thing that can be really difficult for people working in an English workplace is 09:45
it can be difficult when it comes to understanding cultural differences. 09:51
Even between England and Canada, or Canada 09:58
and the US, there can be cultural differences. 10:01
So, when you're working in an English-speaking 10:05
environment, it can be challenging to know 10:08
how to act and, you know, what are these cultural differences. 10:12
So, it's also important to note that there might be generational differences. 10:18
So, you might notice that the younger people 10:23
at a company act a certain way, and the older 10:26
people at a company act a different way. 10:29
So, that's something else to pay attention to. 10:31
So, I'll give you an example. 10:34
Voices. 10:38
Some people from some backgrounds might speak 10:39
louder in a work environment than we do, you 10:44
know, in Canada. 10:49
Some people from different cultures might speak very quietly in a work environment, 10:51
more quiet or quieter than what we do in Canada. 10:56
So, it's important to start to notice these differences so you can fit in better. 11:00
It's the same with space, you know. 11:07
In some cultures you might stand closer together, 11:09
it might be normal to touch somebody, to pat 11:13
them on the back, there might be more physical 11:16
contact, more hugs, more kisses on the side 11:19
of the cheek. 11:22
In other cultures, hugs might be a complete no-no, it might be something you don't do. 11:24
So, thinking about these things can be very 11:31
important, and it can be very different depending 11:33
on which company you work at as well. 11:36
So, each company has its own culture, so it's 11:39
important to pay attention to what is normal 11:42
at your company. 11:45
Formal versus informal. 11:48
Some places you might need to be very formal, 11:51
you might need to wear very dressy clothing, 11:54
you might have to be careful with the way you 11:57
speak, you might have to address people in 12:00
very formal ways. 12:04
In other places it might be more informal, 12:05
there might be more slang, people might use, 12:09
you know, first names, they might be very informal in their emails. 12:12
So, it's important when you go to a new place 12:17
and you're working for an English-speaking 12:19
company to pay attention to this because it 12:21
might be different from your country or your 12:24
cultural background. 12:27
It's the same with jokes. 12:30
You know, there might be cultural differences 12:32
in jokes, so be very careful when it comes 12:35
to jokes because in some places things might 12:38
be funny, but in other places they might be 12:41
considered offensive. 12:44
So, now let's look at some other things you need 12:46
to be careful about when in an English-speaking 12:49
workplace. 12:52
So, the next thing I wanted to talk about is 12:53
cultural differences when it comes to certain 12:56
topics. 13:00
So, what do I mean by this? 13:01
Well, unfortunately, there are many topics that might be discussed in a workplace that 13:03
can cause people to get offended. 13:13
So, you have to be very, very careful nowadays 13:16
with how you talk about different things. 13:18
Regardless of what your opinion is on something, 13:22
you need to be careful with how you talk about 13:25
it. 13:28
There are a lot of sensitive topics, and you 13:28
might not know a topic is sensitive because 13:31
maybe in your country it's not a sensitive 13:34
topic, and then you come to an English-speaking 13:36
workplace and suddenly people get offended or angry about, you know, this topic. 13:39
So, I've written here many people in North America are easily offended. 13:46
There are culture wars going on right now where the right and the left are often in 13:53
a fight, and you can see these fights happening in workplaces. 14:00
So, you have to be careful and be very aware of what you say. 14:04
Regardless of if you have right-wing views 14:09
or left-wing views, it's good to be careful. 14:12
So, some of the topics that you need to be careful talking about are race, religion, 14:15
disability, whether or not having children 14:22
is a good idea, or if somebody has children, 14:26
or if they don't have children, why don't they have children? 14:30
That can be a sensitive topic. 14:33
A person's weight, you know, if - talking 14:36
about weight in general can be a very sensitive 14:40
topic. 14:44
Salary, how much people make. 14:45
Politics can be a very sensitive topic. 14:48
Gender, so talking about men, talking about women. 14:52
Sexual orientation, you know, talking about whether people are straight or gay. 14:56
Mental health, so talking about how people 15:05
are feeling, if they're depressed, if they're 15:08
anxious. 15:11
Homelessness, addiction issues. 15:13
All of these - you might think some of these 15:16
shouldn't be sensitive topics, but I can tell 15:19
you right now I work in multiple places, and 15:22
these topics are things you have to be very 15:25
careful with how you talk about them. 15:27
Sometimes you might just accidentally use the wrong word, you know. 15:31
So, for example, nowadays "crazy", some people 15:36
might not like this word, they might get offended 15:39
by it. 15:42
Or even the word "homeless" might be an offensive word for some people. 15:43
Not for everybody, but you might have people who are offended by these words. 15:49
So, my key point is regardless of what you 15:53
think or believe, if you want to be successful 15:56
in your workplace, be careful with the way you speak. 16:01
Learn what topics are sensitive, and be careful 16:05
if you talk about these topics, or don't talk 16:08
about them at all. 16:11
That can sometimes be the safest thing to do. 16:13
On the same, you know, on the same note, be careful with social media. 16:17
If your co-workers see your social media accounts 16:23
and they see something as being a problem, 16:26
this is something to be careful about and 16:30
aware of, because, again, we might talk about 16:33
these things in a different way in certain 16:36
countries than other countries, or even certain 16:38
workplaces might talk about these things differently than another workplace. 16:41
So, always be very careful about these culturally sensitive topics. 16:45
So, thank you so much for watching today. 16:51
I really appreciate it. 16:54
You can check out www.engvid.com to learn 16:55
more about some of what we talked about today, 16:58
you can learn more about workplace English in general, and you can take our quiz and 17:02
practice what you learned from this video. 17:07
Don't forget to subscribe to my channel. 17:09
I have a lot of content on many different topics. 17:11
And again, thank you for watching. 17:14
Until next time, take care. 17:16

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[English]
Hello.
My name is Emma, and today we are going to talk about English in the workplace.
Specifically, today we are going to talk about social English.
So we will talk about how to talk to your co-workers, how to make it easy, what might
be difficult when it comes to talking to co-workers,
and how to have more of a social life at work.
So let's get started.
I first wanted to talk about a problem many
English language learners have when they work
in an English...
When they work in an English environment.
One common issue is they have difficulty understanding
what their English-speaking co-workers are
saying.
English speakers are not the best communicators.
They use a lot of slang, a lot of expressions,
a lot of idioms, so it can be very difficult
to understand what your co-workers are saying.
So the first thing I want to teach you about is
I want you to become aware of what is easiest
and what is most difficult in the workplace,
because you can use this to your advantage.
What do you think is easier?
Listening to one co-worker talk to you in a quiet environment like their office, or
talking to multiple co-workers, so two, three,
four, or five co-workers in a noisy environment
like a lunchroom?
You would probably say that this is the easier thing to do, and you're correct.
So, the reason this is important is if you're
trying to meet people in an English workplace
environment, it's good to take opportunities
to meet co-workers one-on-one, so just you
and the co-worker, and talk then.
Of course you can talk in these situations, too,
but you're going to have a lot more difficulty.
So, the best time to connect with people is
one-on-one, especially if English isn't your
first language.
The reason is in these situations where you have multiple co-workers, they'll probably
be talking very fast, making lots of jokes that you might not understand, and using a
lot of slang or expressions you might not know.
So, if you want to meet people, this can sometimes be the easier way to do it.
So, my first tip, meet and talk to your co-workers.
Try to do it at least some of the time one-on-one in a quiet environment.
You'll understand them more.
The next problem a lot of people have when
they're learning a language and they're working
in an English environment is trying to make friends, or trying to meet your co-workers
and get to know them.
It can be difficult to get to know your co-workers.
So, here are my tips for this.
First of all, remember, it takes time.
Okay?
When you start at a company, it will take
time for people to get to know you, and that's
normal.
Some people you work with might be shy or reserved.
That's normal, too.
You can still smile and say hi to them.
This has come up at my workplace where sometimes
you'll see some people who are very shy, they
don't talk a lot, but they love it when people say hi to them.
So, there's no problem with being friendly.
Be friendly, especially if it's natural for you.
You know, you can say hi to your co-workers.
Even if they don't seem like they say hi to you, it's a good thing to say hi to them.
Go to work events.
Workplaces often have these things called potlucks.
A potluck is where everybody brings food for the group.
So, if there's a potluck, it's a great opportunity
to get to know other people, you can bring
food from your culture, so potlucks are a great idea to attend at work.
BBQs, so sometimes there might be a work barbecue,
sometimes for different holidays, like Christmas
you might have something called Secret Santa,
which is a game people play where they buy
a gift for somebody.
So, my main point is if your workplace has
something social happening, it's a great idea
to participate and to learn more about the
culture, along with learning more about people.
At a lot of these types of events, that's where you actually get to know people, so
if you're invited to one, definitely go.
This leads to my next point.
I once read a research study that I loved.
The research study said that the more somebody
sees your face, the more they like you, even
if you don't do anything, even if you don't talk to them.
So, imagine you see the same person at a cafe
every day and you don't ever talk to them.
Over time, you will like them more just because you are used to their face.
So, we like familiar, we like seeing the same things all the time.
So, the way you can use this at work is make sure people see you.
The more they see you, the more in general
they'll like you, even if you're not talking.
Okay?
So, even if you're shy, if people see you, they'll like you more.
So, try to be seen in, you know, workplace
environments like the cafeteria or, you know,
where people hang out in the workplace.
Try to be there so people can see you over time.
Another thing you can do is show who you are.
We communicate with more than just language.
So, for example, if you're allowed, you can decorate your desk.
Maybe put pictures, if you have pictures of
your pets or your family or if you like things
like Star Wars or friends or different shows,
you can always put some sort of decoration
because that can show people what you like,
and it's a good way for people to get to know
you better.
I remember we had somebody at my work start recently, and I really liked what she did.
She had all these toy minions on her desk.
She has children, and her children wanted her to put these little toys on her desk.
And so when I saw those toys, I said, "Oh, this is really cool.
You know, do you like minions?"
And then she said, "No."
You know, it's her kids, but it opened up a conversation, and that's what you want.
You want to give people opportunities to have conversations with you.
So, by having different objects, you know, maybe you have a backpack with a band you
like or, you know, just whatever you can do to show who you are, it's a good idea.
It can increase the amount of conversations you have.
Another thing you can do is if you're allowed, bring food to the workplace.
When people bring cookies to the workplace, you know, it's very much appreciated, and
we have positive thoughts about those people.
You know, "Oh, it's so nice.
Jacob brought cookies today."
Or, you know, "Katherine brought some candy for everybody."
So, when people bring food, it's a really nice thing to do, so that's another way for
people to get to know you.
Okay, tip number four, small talk.
So, small talk is the conversation we make with people we don't know very well.
It's the conversation we make that is not really on important subjects.
It might be on things like the weather.
When you ask somebody, "Oh, you know, the weather today, it's terrible."
And then they might say something about the weather.
Or it might be about sports or something recently in the news.
So, small talk is the type of conversation you often have with strangers or people you
don't know well.
We use a lot of small talk at work, so it's good to take some time to learn some small
talk.
For example, learning expressions about the weather.
You know, when I see somebody when I come to
work, I might say something about the weather,
like, "Oh, it's a beautiful day out today."
And then they might say something about it.
Or, "Oh, it's raining today.
I hate the rain."
So, making conversation about weather is very common.
If it's a Monday, you can ask, "How was your weekend?"
If it's a Friday, you can ask, "What are you doing this weekend?"
And then if it's a different day, you can just say, "How's your day going so far?"
So, it's a good way to just start conversations with people.
So, again, mastering small talk can be very important, and we have many videos on this
at www.engvid.com.
One thing that can be really difficult for people working in an English workplace is
it can be difficult when it comes to understanding cultural differences.
Even between England and Canada, or Canada
and the US, there can be cultural differences.
So, when you're working in an English-speaking
environment, it can be challenging to know
how to act and, you know, what are these cultural differences.
So, it's also important to note that there might be generational differences.
So, you might notice that the younger people
at a company act a certain way, and the older
people at a company act a different way.
So, that's something else to pay attention to.
So, I'll give you an example.
Voices.
Some people from some backgrounds might speak
louder in a work environment than we do, you
know, in Canada.
Some people from different cultures might speak very quietly in a work environment,
more quiet or quieter than what we do in Canada.
So, it's important to start to notice these differences so you can fit in better.
It's the same with space, you know.
In some cultures you might stand closer together,
it might be normal to touch somebody, to pat
them on the back, there might be more physical
contact, more hugs, more kisses on the side
of the cheek.
In other cultures, hugs might be a complete no-no, it might be something you don't do.
So, thinking about these things can be very
important, and it can be very different depending
on which company you work at as well.
So, each company has its own culture, so it's
important to pay attention to what is normal
at your company.
Formal versus informal.
Some places you might need to be very formal,
you might need to wear very dressy clothing,
you might have to be careful with the way you
speak, you might have to address people in
very formal ways.
In other places it might be more informal,
there might be more slang, people might use,
you know, first names, they might be very informal in their emails.
So, it's important when you go to a new place
and you're working for an English-speaking
company to pay attention to this because it
might be different from your country or your
cultural background.
It's the same with jokes.
You know, there might be cultural differences
in jokes, so be very careful when it comes
to jokes because in some places things might
be funny, but in other places they might be
considered offensive.
So, now let's look at some other things you need
to be careful about when in an English-speaking
workplace.
So, the next thing I wanted to talk about is
cultural differences when it comes to certain
topics.
So, what do I mean by this?
Well, unfortunately, there are many topics that might be discussed in a workplace that
can cause people to get offended.
So, you have to be very, very careful nowadays
with how you talk about different things.
Regardless of what your opinion is on something,
you need to be careful with how you talk about
it.
There are a lot of sensitive topics, and you
might not know a topic is sensitive because
maybe in your country it's not a sensitive
topic, and then you come to an English-speaking
workplace and suddenly people get offended or angry about, you know, this topic.
So, I've written here many people in North America are easily offended.
There are culture wars going on right now where the right and the left are often in
a fight, and you can see these fights happening in workplaces.
So, you have to be careful and be very aware of what you say.
Regardless of if you have right-wing views
or left-wing views, it's good to be careful.
So, some of the topics that you need to be careful talking about are race, religion,
disability, whether or not having children
is a good idea, or if somebody has children,
or if they don't have children, why don't they have children?
That can be a sensitive topic.
A person's weight, you know, if - talking
about weight in general can be a very sensitive
topic.
Salary, how much people make.
Politics can be a very sensitive topic.
Gender, so talking about men, talking about women.
Sexual orientation, you know, talking about whether people are straight or gay.
Mental health, so talking about how people
are feeling, if they're depressed, if they're
anxious.
Homelessness, addiction issues.
All of these - you might think some of these
shouldn't be sensitive topics, but I can tell
you right now I work in multiple places, and
these topics are things you have to be very
careful with how you talk about them.
Sometimes you might just accidentally use the wrong word, you know.
So, for example, nowadays "crazy", some people
might not like this word, they might get offended
by it.
Or even the word "homeless" might be an offensive word for some people.
Not for everybody, but you might have people who are offended by these words.
So, my key point is regardless of what you
think or believe, if you want to be successful
in your workplace, be careful with the way you speak.
Learn what topics are sensitive, and be careful
if you talk about these topics, or don't talk
about them at all.
That can sometimes be the safest thing to do.
On the same, you know, on the same note, be careful with social media.
If your co-workers see your social media accounts
and they see something as being a problem,
this is something to be careful about and
aware of, because, again, we might talk about
these things in a different way in certain
countries than other countries, or even certain
workplaces might talk about these things differently than another workplace.
So, always be very careful about these culturally sensitive topics.
So, thank you so much for watching today.
I really appreciate it.
You can check out www.engvid.com to learn
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Key Vocabulary

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Vocabulary Meanings

workplace

/ˈwɜːrkˌpleɪs/

B1
  • noun
  • - a place where people work, such as an office or factory

English

/ˈɪŋɡlɪʃ/

A1
  • noun
  • - the language of England and many other countries
  • adjective
  • - relating to the English language or England

talk

/tɔːk/

A1
  • verb
  • - to say words in order to communicate
  • noun
  • - a conversation or discussion

co-workers

/ˈkoʊˈwɜːrkər/

A2
  • noun
  • - a person who works with you, especially in a professional context

difficult

/ˈdɪfɪkəlt/

A2
  • adjective
  • - not easy; requiring considerable effort

social

/ˈsoʊʃəl/

B1
  • adjective
  • - relating to activities in which you meet and spend time with other people

environment

/ɪnˈvaɪrənmənt/

B1
  • noun
  • - the surroundings or conditions in which a person, animal, or plant lives or operates.

learners

/ˈlɜːrnər/

A2
  • noun
  • - a person who is learning something

issue

/ˈɪʃuː/

B1
  • noun
  • - an important topic or problem for debate or discussion

understanding

/ˌʌndərˈstændɪŋ/

B1
  • noun
  • - the ability to comprehend; grasp the meaning of

speakers

/ˈspiːkər/

A2
  • noun
  • - a person who speaks a particular language

slang

/slæŋ/

B2
  • noun
  • - informal language

expressions

/ɪkˈspreʃən/

B1
  • noun
  • - a word or phrase that has a particular meaning

idioms

/ˈɪdiəm/

C1
  • noun
  • - a group of words established by usage as having a meaning not deducible from those of the individual words

aware

/əˈweər/

B1
  • adjective
  • - having knowledge or understanding of something

easier

/ˈiːziər/

A2
  • adjective
  • - less difficult; involving less effort or trouble

people

/ˈpiːpl/

A1
  • noun
  • - plural of person

time

/taɪm/

A1
  • noun
  • - the indefinite continued progress of existence and events in the past, present, and future regarded as a whole

culture

/ˈkʌltʃər/

B1
  • noun
  • - the customs, arts, social institutions, and achievements of a particular nation, people, or group

friendly

/ˈfrendli/

A1
  • adjective
  • - kind and pleasant

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