Display Bilingual:

[Applause] 00:06
Neither snow nor rain, nor heat, nor 00:10
gloom of night shall keep these couriers 00:14
from the swift completion of their 00:17
appointed rounds. Now, this phrase was 00:20
carved on the main post office building 00:22
in New York City. And for this reason, 00:25
many people came to believe that it 00:27
represented the motto of the postal 00:29
service. But this phrase actually comes 00:31
from an ancient account of the heroic 00:34
messengers during the Greek and Persian 00:38
wars written 2500 years 00:41
ago. But the sentiment still remains the 00:43
same that no matter the circumstances, 00:46
the mail must flow. 00:49
And for this reason, it's come to 00:52
reflect the core mission of the US Post 00:53
Office, which is to ensure that all 00:57
Americans at every address, no matter 01:00
how remote, stay 01:02
connected. Now, this core mission is at 01:05
risk. The postal service is failing 01:09
financially. 01:12
It is creating an environmental 01:14
mess and it is eroding the public trust 01:17
as it struggles to adapt to a digital 01:21
world. Now the mail has played a central 01:26
role in our history including right here 01:29
in Breenidge, 01:31
Colorado. We have our own heroic 01:33
messenger and his name was Father John 01:36
Dyer. 01:39
He was a minister, a minor, and a 01:40
mailman. And in the mid mid 1800s, 01:45
Father Dyer would strap on homemade 01:48
snowshoes and make the dangerous trek 01:51
over the mountain passes between 01:54
Breenidge and 01:55
Leadville to minister and deliver the 01:57
mail. But Father Dyer was more than a 02:01
mailman. He was a connector. and he 02:03
played a vital role in connecting many 02:05
isolated mining communities that played 02:07
an important part in Colorado becoming 02:10
our 38th state in 02:12
1876. But Father Dyer's story is also an 02:16
important reminder that the mail is more 02:19
than just about delivering 02:22
letters. It is about 02:24
resilience, public service, and 02:27
connecting people. 02:30
Let's fast forward a century or two and 02:33
for me I have this image like a Norman 02:35
Rockwell painting of a courageous postal 02:39
carrier trudging through the snow like a 02:43
blue suited Santa 02:46
Claus delivering letters and packages to 02:48
152 million homes six 02:53
days every week. Now, for generations, 02:56
collecting the mail was more than just a 03:00
daily routine. It was a brief moment of 03:02
excitement. What would arrive that day? 03:07
Perhaps it was a card from a loved one, 03:09
a long awaited check, or maybe the 03:12
latest issue of your favorite 03:14
magazine. You see, we depended on this 03:17
regular type of mail to connect and 03:20
communicate. 03:24
Businesses would send us bills and 03:26
statements and notices in the mail. We 03:28
would write checks. We would write 03:31
letters. We'd fill out forms and we 03:33
would return them in the mail. Having 03:34
stamps in your house was essential as 03:37
milk and eggs. In fact, you could buy 03:40
stamps at the grocery 03:42
store. But today, this regular type of 03:43
mail is no longer central to how we 03:46
connect and we communicate. 03:49
Now, you've probably heard the term big 03:54
tobacco or big 03:57
pharma. Tonight, I'm going to introduce 04:00
you to a new term. It's called big 04:02
mailing. You see, in 2023, the US 04:06
mailing industry generated 04:09
$1.9 trillion in economic activity. That 04:12
makes it significantly larger than big 04:17
pharma and big tobacco combined. 04:20
Just to put that into context for you, 04:23
that means that on average, every 04:25
mailbox you have ever seen, mine, yours, 04:28
everybody in this rooms, those mailboxes 04:30
are worth between 10 and 04:33
$12,000 per 04:36
year. Your mailbox is a really big 04:38
business. And the US mailing industry, 04:43
big mailing, they want to keep it that 04:45
way whether you like it or not. 04:47
In my professional life, I study the 04:52
customer communications industry. And 04:54
the way I normally describe this is the 04:56
things that arrive in your mailbox. Or 04:59
should I say the things that used to 05:02
arrive in your mailbox. You see, today 05:04
most of us get our regular mail. Those 05:07
monthly bills and statements, they show 05:10
up in our email inbox, not our mailbox. 05:11
Mobile apps, websites have replaced 05:18
stamps and 05:22
envelopes. And as this regular mail 05:24
starts to disappear from our daily 05:26
routines, the postal service is looking 05:28
to another type of mail to keep the 05:31
system 05:33
afloat. You know it as junk 05:35
mail. You see, today we are going to our 05:38
mailboxes less and less often. Not 05:42
because we're too busy, but because we 05:46
don't expect to find anything of value 05:48
there anymore. What used to be a daily 05:50
routine has turned into a 05:52
realworld spam folder, chuck full of 05:55
junk mail and solicitations we did not 05:59
ask for. 06:02
It's estimated that each one of us 06:04
receives between 300 and 850 pieces of 06:05
unsolicited advertising mail every year 06:09
and that as much as 60% of that goes 06:13
directly into 06:15
landfills. Now, you would expect the 06:18
environmental impact of this is pretty 06:20
big and it is. 100 million trees are 06:22
harvested to make the 06:24
paper. And the production, delivery, and 06:26
disposal of junk mail is the carbon 06:29
footprint equivalent of 2 million cars 06:32
on the road every 06:34
year. But here's the 06:38
kicker. Junk mail, direct mail, 06:41
advertising mail, as the industry would 06:44
like me to call it, is actually 06:46
extremely effective. In fact, it is one 06:48
of the most engaging forms of 06:51
advertising there is. You see, every 06:53
piece of advertising mail you've seen in 06:56
your mailbox, its goal in life is to 06:58
make this dangerous journey from your 07:01
mailbox to your kitchen 07:05
counter. Most will not survive that 07:08
journey, right? But the few that do make 07:11
it all worthwhile for 07:14
marketers and the rest that go into the 07:16
bin, they are just casualties in the war 07:19
for our attention. A battle that is 07:22
being fought at 152 million homes just 07:25
about every day of the 07:28
week. So you might ask, why why is this 07:31
stuff so prevalent? 07:36
Well, it's because in part it is so 07:37
effective, but it's also because we have 07:41
some of the lowest postage rates in the 07:44
entire 07:47
world. There are only four countries 07:48
that have a lower first class postage 07:51
rate than we do here in the United 07:53
States. 07:55
And this combination of effectiveness 07:56
and low postage rates has created a 08:00
toxic sort of 08:03
codependency between the US postal 08:04
service and big mailing. 08:07
You see, the postal service has given up 08:10
value to get the volume that it needs to 08:14
continue to deliver mail to every 08:17
address, no matter how 08:22
remote. Now, the postal service is a 08:26
self-supporting government-owned entity, 08:28
and it has been losing money for years. 08:30
Last year, it lost $9.5 billion dollar. 08:33
This year it's expected to lose six or 08:37
more. The delivering for America plan 08:40
says that they're hoping to break even 08:43
by the year 2030. Fingers 08:44
crossed. Now, I don't know how many 08:47
other privatelyowned businesses could 08:50
function in this way, but there's a fair 08:52
question to ask, which 08:55
is, is the post office too big to 08:56
fail? And if it 09:00
does, who's going to pay that bill? 09:02
And we know the answer. We are. The 09:05
American taxpayers are going to pay that 09:08
bill. But there is perhaps a deeper and 09:11
more concerning issue. You see, our 09:15
faith and our trust in the postal 09:18
service is quickly 09:22
eroding. Delivery times are lagging and 09:25
frequently unpredictable. 09:27
I recently documented the case of a 09:30
letter that was mailed to me from a town 09:33
23 miles 09:36
away. And this letter traveled all the 09:38
way to Buffalo, New York, traveling 09:41
3,000 mi to come 09:44
back, taking 12 days to reach my home, 09:46
only 23 miles away. And as perplexing as 09:50
this is, unfortunately, it is not 09:53
uncommon. We're also all familiar with 09:59
home deliveries and online shopping, but 10:01
those boxes, those packages, those 10:04
parcels, those items are completely 10:07
overwhelming the postal 10:11
system. especially impacted our local 10:15
post offices like we have here in 10:19
Breenidge and their delivery vehicles. 10:21
You are probably see probably 10:23
experiencing delays and frustration in 10:25
receiving parcels and packages through 10:29
the 10:31
mail. You see the postal 10:32
system was built to deliver letters not 10:35
boxes, packages and parcels. 10:39
But there is one more element that is 10:43
eroding our faith in the postal system. 10:46
You see, in 2021, I lost my oldest son 10:51
to ventil 10:54
poisoning. And that is a tragedy that 11:00
was tied to counterfeit pills being 11:04
delivered through the mail. And 11:07
sometimes I wonder to myself, I think 11:09
whatever happened to that blue suited 11:12
Santa 11:14
Claus. But despite all of 11:15
this, the male remains essential to all 11:19
of 11:23
us. You see, the mail doesn't care about 11:24
your age, your race, your background, 11:28
your immigration status. All you need is 11:30
a 11:32
stamp and an 11:33
address, making the mail one of the most 11:35
accessible forms of communication that 11:37
we 11:40
have. And for people in remote 11:41
communities, uh the elderly, those with 11:44
limited internet access, the mail is an 11:47
essential lifeline for things like 11:50
healthc care information, financial 11:53
documents, and other critical 11:55
information. In the 2024 presidential 11:58
election, 35% or about 53 million votes 12:01
were cast using early and mail-in 12:05
ballots. And there's one more thing 12:10
about the mail that you may not think 12:12
about, and that is that the mail plays 12:13
an increasingly important role in our 12:17
digital futures. You see, we live in a 12:19
world of artificial 12:22
intelligence and 12:24
authenticity will become perhaps one of 12:26
the greatest challenges we will face as 12:28
a society. And the male will play a role 12:31
in helping validate not only our 12:35
identity, but the fact that we're 12:38
actually a real human being. 12:40
So if the mail fails, millions of people 12:45
are going to be cut off from an 12:48
essential 12:49
service. Our digital futures could be 12:51
significantly more challenging and our 12:53
very 12:56
democracy could be put at 12:57
risk. So the challenges that we face are 13:00
not unique. In fact, nearly every postal 13:02
system in the world is dealing with 13:05
similar issues. So the question 13:08
is how do we secure a future for the US 13:11
mail that is 13:15
sustainable and 13:17
efficient? Well, in certain 13:20
countries, advertising mail, junk mail, 13:22
has been banned entirely. It doesn't 13:25
exist. And digital communications have 13:27
taken over just about all other forms of 13:29
regular mail. 13:32
Elsewhere, postal systems charge 13:34
considerably more than we do here for 13:37
all classes of mail, which has forced 13:40
businesses to find alternative ways of 13:41
communicating with their 13:43
customers. Also, in some countries, 13:46
consumers like us have much more control 13:48
over the use of their data, including 13:52
the things that arrive in their mailbox. 13:55
And 14:01
lastly, do we really need the mail 14:02
delivered six days a 14:05
week? In New Zealand and just recently 14:07
in the UK, it's been announced that 14:10
they're going to reduce mail delivery 14:11
from six days to just three days a week 14:12
for certain classes of 14:16
mail. You see, it's my belief that 14:18
physical paper mail should be uncommon. 14:22
It should be environmentally sustainable 14:28
and it should be 14:31
reliable. And if it is, it's going to 14:33
actually our it's actually going to 14:36
increase the our the value to us as it 14:38
focuses on essential communications and 14:41
secure package 14:44
delivery. So transforming the US Postal 14:47
Service is not about 14:51
nostalgia or making the mail great 14:54
again. 14:56
It's about returning to the core 14:58
mission. It's about returning to the 15:03
core 15:05
mission of serving all of us at every 15:06
address, no matter how remote, and not 15:10
just bending to the needs of the big 15:14
mailing industry. 15:18
You see, we need a postal service that's 15:20
financially stable, that charges for the 15:22
value that it delivers. We need one that 15:25
is respectful of the earth and 15:28
eliminates waste wherever 15:30
possible. And we need the mail to serve 15:33
as a very important anchor point in an 15:36
increasingly digital world. 15:40
Neither snow nor rain, nor heat, nor 15:43
gloom of night shall keep these couriers 15:47
from the swift completion of their 15:49
appointed 15:51
rounds. The mail has a rich history. It 15:53
is a legacy that has touched all of us. 15:55
So the next time you go to your mailbox, 15:59
think about those heroic messengers. 16:01
Think about what the mail has meant to 16:03
you. And consider what Father John Dyer 16:05
might say about our appointed 16:08
rounds. That they're not just about 16:11
delivering letters. It's about 16:15
delivering human 16:18
connection. And that is what we must 16:21
preserve. Thank you. 16:25

– English Lyrics

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Lyrics & Translation

[English]
[Applause]
Neither snow nor rain, nor heat, nor
gloom of night shall keep these couriers
from the swift completion of their
appointed rounds. Now, this phrase was
carved on the main post office building
in New York City. And for this reason,
many people came to believe that it
represented the motto of the postal
service. But this phrase actually comes
from an ancient account of the heroic
messengers during the Greek and Persian
wars written 2500 years
ago. But the sentiment still remains the
same that no matter the circumstances,
the mail must flow.
And for this reason, it's come to
reflect the core mission of the US Post
Office, which is to ensure that all
Americans at every address, no matter
how remote, stay
connected. Now, this core mission is at
risk. The postal service is failing
financially.
It is creating an environmental
mess and it is eroding the public trust
as it struggles to adapt to a digital
world. Now the mail has played a central
role in our history including right here
in Breenidge,
Colorado. We have our own heroic
messenger and his name was Father John
Dyer.
He was a minister, a minor, and a
mailman. And in the mid mid 1800s,
Father Dyer would strap on homemade
snowshoes and make the dangerous trek
over the mountain passes between
Breenidge and
Leadville to minister and deliver the
mail. But Father Dyer was more than a
mailman. He was a connector. and he
played a vital role in connecting many
isolated mining communities that played
an important part in Colorado becoming
our 38th state in
1876. But Father Dyer's story is also an
important reminder that the mail is more
than just about delivering
letters. It is about
resilience, public service, and
connecting people.
Let's fast forward a century or two and
for me I have this image like a Norman
Rockwell painting of a courageous postal
carrier trudging through the snow like a
blue suited Santa
Claus delivering letters and packages to
152 million homes six
days every week. Now, for generations,
collecting the mail was more than just a
daily routine. It was a brief moment of
excitement. What would arrive that day?
Perhaps it was a card from a loved one,
a long awaited check, or maybe the
latest issue of your favorite
magazine. You see, we depended on this
regular type of mail to connect and
communicate.
Businesses would send us bills and
statements and notices in the mail. We
would write checks. We would write
letters. We'd fill out forms and we
would return them in the mail. Having
stamps in your house was essential as
milk and eggs. In fact, you could buy
stamps at the grocery
store. But today, this regular type of
mail is no longer central to how we
connect and we communicate.
Now, you've probably heard the term big
tobacco or big
pharma. Tonight, I'm going to introduce
you to a new term. It's called big
mailing. You see, in 2023, the US
mailing industry generated
$1.9 trillion in economic activity. That
makes it significantly larger than big
pharma and big tobacco combined.
Just to put that into context for you,
that means that on average, every
mailbox you have ever seen, mine, yours,
everybody in this rooms, those mailboxes
are worth between 10 and
$12,000 per
year. Your mailbox is a really big
business. And the US mailing industry,
big mailing, they want to keep it that
way whether you like it or not.
In my professional life, I study the
customer communications industry. And
the way I normally describe this is the
things that arrive in your mailbox. Or
should I say the things that used to
arrive in your mailbox. You see, today
most of us get our regular mail. Those
monthly bills and statements, they show
up in our email inbox, not our mailbox.
Mobile apps, websites have replaced
stamps and
envelopes. And as this regular mail
starts to disappear from our daily
routines, the postal service is looking
to another type of mail to keep the
system
afloat. You know it as junk
mail. You see, today we are going to our
mailboxes less and less often. Not
because we're too busy, but because we
don't expect to find anything of value
there anymore. What used to be a daily
routine has turned into a
realworld spam folder, chuck full of
junk mail and solicitations we did not
ask for.
It's estimated that each one of us
receives between 300 and 850 pieces of
unsolicited advertising mail every year
and that as much as 60% of that goes
directly into
landfills. Now, you would expect the
environmental impact of this is pretty
big and it is. 100 million trees are
harvested to make the
paper. And the production, delivery, and
disposal of junk mail is the carbon
footprint equivalent of 2 million cars
on the road every
year. But here's the
kicker. Junk mail, direct mail,
advertising mail, as the industry would
like me to call it, is actually
extremely effective. In fact, it is one
of the most engaging forms of
advertising there is. You see, every
piece of advertising mail you've seen in
your mailbox, its goal in life is to
make this dangerous journey from your
mailbox to your kitchen
counter. Most will not survive that
journey, right? But the few that do make
it all worthwhile for
marketers and the rest that go into the
bin, they are just casualties in the war
for our attention. A battle that is
being fought at 152 million homes just
about every day of the
week. So you might ask, why why is this
stuff so prevalent?
Well, it's because in part it is so
effective, but it's also because we have
some of the lowest postage rates in the
entire
world. There are only four countries
that have a lower first class postage
rate than we do here in the United
States.
And this combination of effectiveness
and low postage rates has created a
toxic sort of
codependency between the US postal
service and big mailing.
You see, the postal service has given up
value to get the volume that it needs to
continue to deliver mail to every
address, no matter how
remote. Now, the postal service is a
self-supporting government-owned entity,
and it has been losing money for years.
Last year, it lost $9.5 billion dollar.
This year it's expected to lose six or
more. The delivering for America plan
says that they're hoping to break even
by the year 2030. Fingers
crossed. Now, I don't know how many
other privatelyowned businesses could
function in this way, but there's a fair
question to ask, which
is, is the post office too big to
fail? And if it
does, who's going to pay that bill?
And we know the answer. We are. The
American taxpayers are going to pay that
bill. But there is perhaps a deeper and
more concerning issue. You see, our
faith and our trust in the postal
service is quickly
eroding. Delivery times are lagging and
frequently unpredictable.
I recently documented the case of a
letter that was mailed to me from a town
23 miles
away. And this letter traveled all the
way to Buffalo, New York, traveling
3,000 mi to come
back, taking 12 days to reach my home,
only 23 miles away. And as perplexing as
this is, unfortunately, it is not
uncommon. We're also all familiar with
home deliveries and online shopping, but
those boxes, those packages, those
parcels, those items are completely
overwhelming the postal
system. especially impacted our local
post offices like we have here in
Breenidge and their delivery vehicles.
You are probably see probably
experiencing delays and frustration in
receiving parcels and packages through
the
mail. You see the postal
system was built to deliver letters not
boxes, packages and parcels.
But there is one more element that is
eroding our faith in the postal system.
You see, in 2021, I lost my oldest son
to ventil
poisoning. And that is a tragedy that
was tied to counterfeit pills being
delivered through the mail. And
sometimes I wonder to myself, I think
whatever happened to that blue suited
Santa
Claus. But despite all of
this, the male remains essential to all
of
us. You see, the mail doesn't care about
your age, your race, your background,
your immigration status. All you need is
a
stamp and an
address, making the mail one of the most
accessible forms of communication that
we
have. And for people in remote
communities, uh the elderly, those with
limited internet access, the mail is an
essential lifeline for things like
healthc care information, financial
documents, and other critical
information. In the 2024 presidential
election, 35% or about 53 million votes
were cast using early and mail-in
ballots. And there's one more thing
about the mail that you may not think
about, and that is that the mail plays
an increasingly important role in our
digital futures. You see, we live in a
world of artificial
intelligence and
authenticity will become perhaps one of
the greatest challenges we will face as
a society. And the male will play a role
in helping validate not only our
identity, but the fact that we're
actually a real human being.
So if the mail fails, millions of people
are going to be cut off from an
essential
service. Our digital futures could be
significantly more challenging and our
very
democracy could be put at
risk. So the challenges that we face are
not unique. In fact, nearly every postal
system in the world is dealing with
similar issues. So the question
is how do we secure a future for the US
mail that is
sustainable and
efficient? Well, in certain
countries, advertising mail, junk mail,
has been banned entirely. It doesn't
exist. And digital communications have
taken over just about all other forms of
regular mail.
Elsewhere, postal systems charge
considerably more than we do here for
all classes of mail, which has forced
businesses to find alternative ways of
communicating with their
customers. Also, in some countries,
consumers like us have much more control
over the use of their data, including
the things that arrive in their mailbox.
And
lastly, do we really need the mail
delivered six days a
week? In New Zealand and just recently
in the UK, it's been announced that
they're going to reduce mail delivery
from six days to just three days a week
for certain classes of
mail. You see, it's my belief that
physical paper mail should be uncommon.
It should be environmentally sustainable
and it should be
reliable. And if it is, it's going to
actually our it's actually going to
increase the our the value to us as it
focuses on essential communications and
secure package
delivery. So transforming the US Postal
Service is not about
nostalgia or making the mail great
again.
It's about returning to the core
mission. It's about returning to the
core
mission of serving all of us at every
address, no matter how remote, and not
just bending to the needs of the big
mailing industry.
You see, we need a postal service that's
financially stable, that charges for the
value that it delivers. We need one that
is respectful of the earth and
eliminates waste wherever
possible. And we need the mail to serve
as a very important anchor point in an
increasingly digital world.
Neither snow nor rain, nor heat, nor
gloom of night shall keep these couriers
from the swift completion of their
appointed
rounds. The mail has a rich history. It
is a legacy that has touched all of us.
So the next time you go to your mailbox,
think about those heroic messengers.
Think about what the mail has meant to
you. And consider what Father John Dyer
might say about our appointed
rounds. That they're not just about
delivering letters. It's about
delivering human
connection. And that is what we must
preserve. Thank you.

Key Vocabulary

Start Practicing
Vocabulary Meanings

mail

/meɪl/

A2
  • noun
  • - letters, packages, or other items delivered by the postal service
  • verb
  • - to send something through the postal service

deliver

/dɪˈlɪvər/

A2
  • verb
  • - to bring something to a person or place

connect

/kəˈnekt/

B1
  • verb
  • - to link or join things together

trust

/trʌst/

B1
  • noun
  • - belief in the reliability or honesty of someone or something
  • verb
  • - to have confidence in someone or something

remote

/rɪˈmoʊt/

B2
  • adjective
  • - far away in distance or time

financial

/faɪˈnænʃəl/

B1
  • adjective
  • - related to money or finance

junk

/dʒʌŋk/

B1
  • noun
  • - unwanted or useless items, often referring to mail
  • adjective
  • - of very poor quality

postal

/ˈpoʊstəl/

B2
  • adjective
  • - related to the postal service or mail

service

/ˈsɜːrvɪs/

A2
  • noun
  • - a system or organization that provides help or work

erode

/ɪˈroʊd/

C1
  • verb
  • - to gradually destroy or weaken something

essential

/ɪˈsenʃəl/

B1
  • adjective
  • - absolutely necessary or important

sustainable

/səˈsteɪnəbəl/

B2
  • adjective
  • - able to be maintained over time without causing damage

mission

/ˈmɪʃən/

B2
  • noun
  • - a task or goal that someone is trying to achieve

courier

/ˈkʊriər/

B2
  • noun
  • - a person or company that transports messages, goods, or documents

appointed

/əˈpɔɪntɪd/

B2
  • adjective
  • - designated or scheduled for a particular purpose

swift

/swɪft/

B2
  • adjective
  • - happening quickly or immediately

completion

/kəmˈpliːʃən/

B2
  • noun
  • - the act of finishing or completing something

central

/ˈsentərəl/

B1
  • adjective
  • - at the center or most important

“mail, deliver, connect” – got them all figured out?

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Key Grammar Structures

  • But this phrase actually comes from an ancient account of the heroic messengers during the Greek and Persian wars written 2500 years ago.

    ➔ Present Perfect Passive Voice

    ➔ This is a participle describing the account, showing an action completed in the past with ongoing relevance: "written" (written) 2500 years ago.

  • Now the mail has played a central role in our history including right here in Breenidge, Colorado.

    ➔ Present Perfect Tense

    ➔ Used to describe an action started in the past and continuing to the present: "has played" (has played) a role in our history.

  • We depended on this regular type of mail to connect and communicate.

    ➔ Past Simple Tense

    ➔ Expresses a completed action in the past: "depended" (depended) on the mail.

  • And this letter traveled all the way to Buffalo, New York, traveling 3,000 mi to come back, taking 12 days to reach my home, only 23 miles away.

    ➔ Infinitive of Purpose

    ➔ Infinitive phrases explaining purpose: "to come back" (to come back) and "to reach" (to reach) my home.

  • Businesses would send us bills and statements and notices in the mail.

    ➔ Second Conditional

    ➔ Expresses a hypothetical past or general situation: "would send" (would send) if conditions were different.

  • What used to be a daily routine has turned into a realworld spam folder, chuck full of junk mail and solicitations we did not ask for.

    ➔ Relative Clause

    ➔ Describes or gives extra information: "we did not ask for" (for which we did not ask) the solicitations.

  • But the few that do make it all worthwhile for marketers and the rest that go into the bin, they are just casualties in the war for our attention.

    ➔ Present Simple in Relative Clauses

    ➔ Defines the noun with ongoing actions: "that do make" (that make) it worthwhile, present simple for habits or general truths.

  • So you might ask, why why is this stuff so prevalent?

    ➔ Modal Verb of Possibility (Might)

    ➔ Suggests a polite or speculative question: "might ask" (might ask) why it's prevalent.

  • We need a postal service that's financially stable, that charges for the value that it delivers.

    ➔ Indirect Speech

    ➔ Reports needs or statements without quotes: "that charges" (that it charges) for the value.

  • The mail has a rich history. It is a legacy that has touched all of us.

    ➔ Present Perfect in Relative Clauses

    ➔ Links past experiences to the present in defining the noun: "that has touched" (that has touched) all of us, connecting heritage and effect.

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