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Hello. Is this the fire department? 00:00
>> Yes, ma'am. How can I help you? 00:03
>> My neighbor's house is on fire. 00:05
>> Are you safe right now? 00:08
>> Yes, I'm outside, but the fire is big. 00:09
>> Can you give me the address, please? 00:12
>> It's 456 Oak Street. 00:15
>> Thank you. We're sending a team right 00:17
now. 00:20
>> Please hurry. I'm really worried about 00:21
them. 00:23
>> Stay calm, ma'am. Help is on the way. 00:23
Thank you so 00:27

– English Lyrics

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Lyrics & Translation

[English]
Hello. Is this the fire department?
>> Yes, ma'am. How can I help you?
>> My neighbor's house is on fire.
>> Are you safe right now?
>> Yes, I'm outside, but the fire is big.
>> Can you give me the address, please?
>> It's 456 Oak Street.
>> Thank you. We're sending a team right
now.
>> Please hurry. I'm really worried about
them.
>> Stay calm, ma'am. Help is on the way.
Thank you so

Key Vocabulary

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Vocabulary Meanings

fire

/faɪr/

A1
  • noun
  • - combustion producing heat and light
  • verb
  • - to set alight; to ignite

department

/dɪˈpɑːtmənt/

B2
  • noun
  • - a distinct division of a larger organization

ma'am

/mæˈæm/

C1
  • noun
  • - polite form of address for a woman

help

/hɛlp/

A1
  • verb
  • - to give assistance
  • noun
  • - assistance; aid

neighbor

/ˈneɪbər/

A2
  • noun
  • - a person who lives nearby

house

/haʊs/

A1
  • noun
  • - a building for human habitation

safe

/seɪf/

A2
  • adjective
  • - free from danger or risk

outside

/ˌaʊtˈsaɪd/

A2
  • adverb / adjective
  • - not indoors; external

big

/bɪɡ/

A1
  • adjective
  • - large in size

address

/ˈæd.rɛs/

B1
  • noun
  • - a location expressed through street name and number
  • verb
  • - to direct speech or writing to someone

oak

/oʊk/

C1
  • noun
  • - a type of large hardwood tree

street

/striːt/

A2
  • noun
  • - a public road in a city or town

team

/tiːm/

A2
  • noun
  • - a group of people working together

hurry

/ˈhʌri/

B1
  • verb
  • - to move quickly
  • noun
  • - a state of urgency

worried

/ˈwʌr.id/

B2
  • adjective
  • - feeling anxiety or concern

calm

/kɑːm/

B1
  • adjective
  • - peaceful; not agitated
  • verb
  • - to make less agitated

stay

/steɪ/

A2
  • verb
  • - to remain in a place

right

/raɪt/

A2
  • adjective
  • - correct; accurate

way

/weɪ/

A2
  • noun
  • - a route or method of travel

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Key Grammar Structures

  • Hello. Is this the fire department?

    ➔ Present simple – yes/no question (subject‑verb inversion)

    ➔ The verb "is" comes before the subject "this" to form a yes/no question.

  • My neighbor's house is on fire.

    ➔ Possessive ’s + present simple (state description)

    "neighbor's" shows possession; "is on fire" uses the present simple to state a current condition.

  • Are you safe right now?

    ➔ Present simple – yes/no question with adjective + adverb placement

    "Are" precedes the subject "you"; the adjective "safe" is followed by the adverbial phrase "right now".

  • Can you give me the address, please?

    ➔ Modal verb for polite request + infinitive

    "Can" is a modal verb used to ask for permission or ability; it is followed by the base verb "give".

  • We're sending a team right now.

    ➔ Present continuous (be + -ing) for near‑future actions

    "We" + "'re" (are) + "sending" forms the present continuous to indicate an action that is happening now or very soon.

  • Please hurry.

    ➔ Imperative mood with polite marker "please"

    "Please" softens the command "hurry" making it polite.

  • I'm really worried about them.

    ➔ Present continuous with stative verb "be" + adjective + prepositional phrase

    "I'm" (I am) + "really" (adverb) + "worried" (adjective) + "about them" (prepositional phrase).

  • Stay calm, ma'am.

    ➔ Imperative with direct address (vocative) and adjective

    "Stay" is the base verb used as a command; "calm" describes the desired state; "ma'am" is a respectful form of address.

  • Help is on the way.

    ➔ Simple present with idiomatic expression "be on the way"

    "Help" (subject) + "is" (verb) + "on the way" (prepositional phrase) indicates that assistance will arrive soon.

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