Display Bilingual:

We’re checking out. Can you send someone to pick our luggage? 00:17
Yes, Ma'am! How many pieces of luggage do you have? 00:21
Only two, but they’re large and heavy suitcases. Oh...and yes…There are some shopping bags too. 00:25
I’ll send the bellboy over. 00:32
Okay. Thank you. 00:35
You’re welcome. 00:37
Good morning. Room 256. Check-out, please. 00:45
Are you Miss Tracy? 00:49
Yes, that’s right. 00:50
Have you consumed anything from the mini-bar? 00:52
Yeah… A couple of beers and a bottle of water. 00:54
Alright, so adding that to your total, it comes to $579. 00:57
Okay. I also wanna order some coffee from the room-service. 01:03
No problems, I’ll get that sent to your room. 01:07
Great! Please include that in the bill. 01:11
Sure! Your new total is $585. 01:13
Great, please send me the bill. 01:18
ABC Hotel. How can I help you? 01:26
Hi there…I was just going through my bill and I found a charge for laundry. 01:30
Okay? 01:35
Well, I didn’t get any laundry service during my stay. I don’t understand why I’ve been charged for that. 01:37
Is that so? I’m awfully sorry, Sir. Let me get this checked… I’ll send you a revised bill. 01:43
Please do so… It’s very irritating being charged for something you didn’t buy. 01:52
I truly apologize, Sir. This was a mistake. I’ll get it removed right away. 01:57
Alright, thanks for the help. 02:04
Good morning. What can I do for you today? 02:12
Good morning, buddy! I’m checking out later today, and I want a taxi to the airport. 02:16
Alright. What time do you need it for, Sir? 02:22
Say about 10.30. My flight is at 12.30. 02:25
Okay… What kind of taxi do you want? 02:30
Nothing special, mate. Just the regular stuff. 02:34
No problems. I’ll have a taxi waiting for you at 10.30. 02:37
Great! Thank you. 02:42
Your taxi is waiting and the luggage is already in the car. 02:50
Great job! Thank you for the excellent service during our stay. 02:55
Thank you. It was a pleasure serving you. 02:59
Well, here’s a little tip for you. 03:02
Thank you, Sir. 03:05
Alright, goodbye then. 03:07
Goodbye. Wish you a enjoyable trip. 03:09
Thanks, buddy! 03:13
The bellboy is the baggage boy who carries your luggage to the room from the hotel lobby. 03:24
Check out is the process of paying your bills and leaving the hotel after your stay. 03:34
Room service is ordering something brought to your room. Things like coffee, food, drinks, etc. 03:44
Charge in this context refers to the amount of money you have to pay for something you ordered during your stay. 03:55
When you pay somebody a little extra apart from the billed amount, it’s called a tip. 04:06
You give people a tip when you are happy with their service. 04:11

– English Lyrics

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Lyrics & Translation

[English]
We’re checking out. Can you send someone to pick our luggage?
Yes, Ma'am! How many pieces of luggage do you have?
Only two, but they’re large and heavy suitcases. Oh...and yes…There are some shopping bags too.
I’ll send the bellboy over.
Okay. Thank you.
You’re welcome.
Good morning. Room 256. Check-out, please.
Are you Miss Tracy?
Yes, that’s right.
Have you consumed anything from the mini-bar?
Yeah… A couple of beers and a bottle of water.
Alright, so adding that to your total, it comes to $579.
Okay. I also wanna order some coffee from the room-service.
No problems, I’ll get that sent to your room.
Great! Please include that in the bill.
Sure! Your new total is $585.
Great, please send me the bill.
ABC Hotel. How can I help you?
Hi there…I was just going through my bill and I found a charge for laundry.
Okay?
Well, I didn’t get any laundry service during my stay. I don’t understand why I’ve been charged for that.
Is that so? I’m awfully sorry, Sir. Let me get this checked… I’ll send you a revised bill.
Please do so… It’s very irritating being charged for something you didn’t buy.
I truly apologize, Sir. This was a mistake. I’ll get it removed right away.
Alright, thanks for the help.
Good morning. What can I do for you today?
Good morning, buddy! I’m checking out later today, and I want a taxi to the airport.
Alright. What time do you need it for, Sir?
Say about 10.30. My flight is at 12.30.
Okay… What kind of taxi do you want?
Nothing special, mate. Just the regular stuff.
No problems. I’ll have a taxi waiting for you at 10.30.
Great! Thank you.
Your taxi is waiting and the luggage is already in the car.
Great job! Thank you for the excellent service during our stay.
Thank you. It was a pleasure serving you.
Well, here’s a little tip for you.
Thank you, Sir.
Alright, goodbye then.
Goodbye. Wish you a enjoyable trip.
Thanks, buddy!
The bellboy is the baggage boy who carries your luggage to the room from the hotel lobby.
Check out is the process of paying your bills and leaving the hotel after your stay.
Room service is ordering something brought to your room. Things like coffee, food, drinks, etc.
Charge in this context refers to the amount of money you have to pay for something you ordered during your stay.
When you pay somebody a little extra apart from the billed amount, it’s called a tip.
You give people a tip when you are happy with their service.

Key Vocabulary

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Vocabulary Meanings

luggage

/ˈlʌɡɪdʒ/

A2
  • noun
  • - the bags, suitcases, and other items that a traveller carries.

suitcase

/ˈsuːtkeɪs/

A2
  • noun
  • - a portable rectangular case for carrying clothes while travelling.

bellboy

/ˈbɛlbɔɪ/

B2
  • noun
  • - a hotel employee who carries guests' luggage to their rooms.

mini‑bar

/ˈmɪni ˈbɑːr/

B1
  • noun
  • - a small refrigerator in a hotel room stocked with snacks and drinks.

bill

/bɪl/

A1
  • noun
  • - a statement of money owed for goods or services.

charge

/tʃɑːrdʒ/

B1
  • verb
  • - to ask for payment for something.

laundry

/ˈlɔːndri/

B1
  • noun
  • - the washing of clothes and linens; a place where this is done.

tip

/tɪp/

A2
  • noun
  • - a small amount of money given in gratitude for good service.

check‑out

/ˈtʃɛk aʊt/

B2
  • noun
  • - the act of paying the bill and leaving a hotel.
  • verb
  • - to pay your bill and leave a hotel.

airport

/ˈeəpɔːrt/

A1
  • noun
  • - a place where aircraft take off and land, and where passengers board.

taxi

/ˈtæksi/

A1
  • noun
  • - a car for hire that takes passengers to a destination for a fee.

flight

/flaɪt/

A1
  • noun
  • - a scheduled journey by air.

service

/ˈsɜːrvɪs/

B1
  • noun
  • - the act of helping or doing work for someone; also an amenity provided by a hotel.

apologize

/əˈpɒlədʒaɪz/

B2
  • verb
  • - to express regret for a mistake or wrongdoing.

irritating

/ˈɪrɪteɪtɪŋ/

B2
  • adjective
  • - causing annoyance or discomfort.

excellent

/ˈɛksələnt/

B1
  • adjective
  • - extremely good; of the highest quality.

pleasure

/ˈplɛʒər/

B1
  • noun
  • - a feeling of happy satisfaction or enjoyment.

lobby

/ˈlɒbi/

B2
  • noun
  • - the public area at the entrance of a hotel where guests can wait or gather.

process

/ˈprɒsɛs/

B2
  • noun
  • - a series of actions or steps taken to achieve an end.

waiting

/ˈweɪtɪŋ/

A2
  • verb
  • - to stay in one place until something happens or someone arrives.

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Key Grammar Structures

  • Can you send someone to pick our luggage?

    ➔ Modal verb + infinitive for making a request

    ➔ The word "Can" is a modal verb used to ask for help, followed by the infinitive "send".

  • Only two, but they’re large and heavy suitcases.

    ➔ Contraction of "they are" in present simple

    "they’re" is the contracted form of "they are", used in informal spoken English.

  • I’ll send the bellboy over.

    ➔ Future simple with "will" (contraction "'ll")

    "I’ll" = "I will", expressing a decision made at the moment of speaking.

  • Have you consumed anything from the mini‑bar?

    ➔ Present perfect (have/has + past participle) for recent experience

    "Have you consumed" uses "have" + past participle "consumed" to ask about something that may have happened up to now.

  • Please include that in the bill.

    ➔ Polite imperative with "please"

    "Please" softens the command "include" making it a courteous request.

  • I didn’t get any laundry service during my stay.

    ➔ Past simple negative with "did not" (contraction "didn't")

    "didn’t" = "did not"; it negates the past‑tense verb "get".

  • It was a pleasure serving you.

    ➔ Gerund after a noun (pleasure + gerund) to express enjoyment of an action

    "serving" is a gerund that follows the noun "pleasure", forming the phrase "pleasure serving you".

  • Well, here’s a little tip for you.

    ➔ Contraction "here’s" = "here is"; demonstrative + verb for presenting something

    "here’s" combines "here" + "is" to draw attention to the noun "a little tip".

  • I’ll have a taxi waiting for you at 10.30.

    ➔ Future perfect intention with "will have" + noun phrase

    "I’ll have" indicates a planned state in the future – the taxi will already be waiting.

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