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To get you started with AI, I have four guiding  principles that I like to start people with. The   00:06
first principle is always invite AI to the  table. Use it for everything you legally and   00:11
ethically can. And that's because we you don't  know what AI can do. And likely the creators   00:15
of the AI system you're using don't know what  it can do for you and your industry, your job,   00:20
your life. You have to use it to figure it  out. Ask it questions if about idea that   00:25
you have. Help it write a memo for you with  the permission of people in the room. Have it   00:32
record what's happening and give you feedback  on your performance. Summarize notes for you.   00:36
Write code. Analyze data. You won't know what  it's good or bad at until you use it. And you   00:42
might find some really surprising insights of  what it can do well. And you might find some   00:48
disappointments. That's part of the process.  So you have to use it to learn how it works. 00:52
My second principle is to be the human in  the loop. And this is an idea from control   01:04
systems that you should always have a human  involved in final decision-m I think that's   01:10
important. We have to decide where humans fit in  decision-m when we start letting AI do things.   01:16
But it's also a deeply personal principle because  AI actually does a lot of tasks quite well. And   01:22
there's a good chance that some of the tasks you  do for your job, the AI might already do better   01:27
than you. Part of what you want to think about  is what tasks do I actually want to do? A lot of   01:31
times what you want to do is actually focus on  what makes you human, what human task you like   01:38
the best and think about how do I give the stuff I  don't want to do to the AI to help me with? How do   01:42
I get support from AI rather than thinking about  it as a potential replacement or as a competitor?   01:49
And I think there's a deep set of questions we  need to think about about what do we actually   01:54
want to do with our lives? What do we actually  want to focus on? Where is our talent? And using   01:57
that talent, I think, is a very powerful way  of thinking about how an AI empowers us all. 02:02
My third principle is to treat AI like a person  and tell it what kind of person it is. Talk to it   02:16
like a an employee, like an like an intern, and  you'll get a large part of the way there. And   02:21
on top of that, treat tell it what kind of person  it is. So AI works better with context. Give it a   02:26
context by telling it you are an expert marketer.  You are a lesson plan designer. And that gives the   02:33
AI context to understand what kind of questions  you're asking and how. The danger of treating the   02:39
AI like a person is you're committing the cardinal  sin of AI researchers, which is to pretend that a   02:44
computer is a human. And there's a lot of reasons  you don't want to pretend a computer is a human.   02:50
It's not a human. It doesn't think like a human.  You might start to become more persuaded by it.   02:53
You might become blind to its biases. You  might think it's more capable than it is. 02:58
AI kind of works a little bit like  a psychic. It's it's really good at   03:06
figuring out what you want to hear from  it and then telling you what you want to   03:09
hear. And so it's very easy to lose track  of that if you start treating like a human   03:12
being. Use it like a human, but also  always keep in the back of your mind,   03:16
I'm talking to a machine. There's no mind  behind this. There's no emotion or personality. 03:20
The fourth and final principle is assume this  is the worst AI you're ever going to use.   03:32
We are in the middle of technological progress,  not at the end. The progression of AI has been   03:36
extraordinarily rapid and it's hard to measure  directly. There's a lot of test scores and   03:41
attempts to measure it, but I tend to think of it  kind of subjectively. When you think about GPT3,   03:45
which was a earlier AI and it came out in uh 2021,  it wrote at about the level of a sixth grader,   03:50
which was really amazing. I was like, "Wow, I  can't believe it could write this well." By the   03:56
time GPT 3.5 came out, which was the version of  that came with chat GPT in the end of 2022, that   04:00
wrote about as well as a sophomore in college, and  then GPT4, which came out in 2023, was as about   04:07
as good a writer as a freshman PhD. That's a very  fast progression. And we know that GPT5 and other   04:14
technologies in the timeline. You may already have  access to those by the time you watch this video.   04:20
And this is a pretty fast progression. We don't  know how far it's going to go. We don't know how   04:24
good these systems are going to get. We're not  in control of how fast these systems improve. 04:28
We are in control of how we decide to use  them and how we decide to apply them. As   04:35
managers and leaders, you get to make these  choices about how to deploy these systems to   04:41
increase human flourishing rather than necessarily  replacing people or watching them more closely.   04:45
As individuals, we get to decide how to be the  human who uses these systems well rather than   04:52
having the systems tell us what to do. And  we get to make a lot of decisions this way. 04:57
To watch the full class, become a  member at bigthink.com/membership. 05:05

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[中文]
为了帮助大家迈出使用 AI 的第一步,我整理了四个指导原则,通常我会建议大家从这四条开始。
第一个原则是“永远邀请 AI 参与”。在合法且合乎道德的前提下,尽可能在所有事情上使用它。
原因在于,我们其实并不清楚 AI 究竟能做到什么。甚至连你所使用的 AI 系统的开发人员,
也不一定清楚它能为你、你的行业、工作和生活带来什么。你必须亲自去用,才能摸索出来。
如果你有了新想法,可以去问问它;
在征得在场人员同意的情况下,让它帮你撰写备忘录;让它记录会议过程,并对你的表现提出反馈;
让它帮你总结笔记、编写代码、分析数据。
只有亲自去用,你才会知道它擅长什么、不擅长什么。
在这个过程中,你可能会对它出色的能力感到惊喜,
也可能会对某些结果感到失望。这都是探索过程的一部分。所以,你必须通过实践来了解它的运作方式。
我的第二个原则是“保持人类在主导环节”(Human in the loop)。
这个概念源自控制系统领域,指的是最终的决策过程应该始终有人的参与。
我认为这一点至关重要。当我们开始让 AI 执行任务时,必须明确人类在决策链中所处的位置。
这也是一个非常个人化的原则,因为 AI 在许多任务上的表现确实相当出色。
甚至你工作中的某些任务,AI 现在可能做得比你还要好。
因此,你需要思考的是:我究竟想亲自完成哪些任务?
很多时候,我们真正想做的是专注于那些体现人类独特价值、也是自己最喜欢的任务,
并思考如何把不想做的事情交给 AI 来协助完成。
我们应该如何从 AI 那里获取支持,而不是把它视为潜在的替代者或竞争对手?
这背后涉及一系列深刻的问题,需要我们去反思:我们究竟想用自己的生命去做什么?
我们真正想要专注于什么?我们的才能在哪里?
我认为,善用这些才能,是理解 AI 如何赋予我们所有人力量的一种非常有效的方式。
我的第三个原则是“像对待人一样对待 AI,并告诉它它扮演的是什么角色”。
像对待员工或实习生那样与它沟通,你就能解决大部分问题。
除此之外,还要明确告诉它要扮演什么角色。因为 AI 在有上下文背景时表现更好。
你可以通过给予身份设定来提供背景,比如告诉它:“你是一位资深营销专家”或“你是一位课程大纲设计师”。
这样能帮助 AI 理解你提问的意图和方式。
不过,像对待人一样对待 AI 也有风险,那就是你可能会犯下 AI 研究人员的大忌——把计算机误当成人类。
我们有充分的理由不要去假设计算机是人类:
它不是人类,思维方式也与人类不同。如果你把它当成人类,就更容易被它说服,
可能会忽视它的偏见,甚至高估它的能力。
AI 的运作方式有点像占卜师,它非常擅长
揣摩你想听到什么,然后把你想听的话说给你听。
因此,如果你开始把它当作人类来看待,就很容易忽视这一点。
你可以像对待人类一样去使用它,但内心深处必须时刻保持清醒:
“我是在和一台机器对话。它背后没有思想,也没有任何情感或个性。”
第四个也是最后一个原则是“假设这是你用过的最差的 AI”。
我们正处于技术进步的洪流之中,而不是终点。AI 的发展速度极其迅猛,
而且很难被直接衡量。虽然有许多测试分数和测量评估,但倾向于从主观体验来看待它的进步。
想想 2021 年推出的早期 AI 模型 GPT-3,
它的写作水平大约相当于六年级小学生,这在当时已经令人惊叹了。我当时想:“哇,真不敢相信它能写得这么好。”
到了 2022 年底,随 ChatGPT 一起发布的 GPT-3.5,
写作水平已经达到了大二学生的标准;
而 2023 年发布的 GPT-4,其写作水平已经接近博士生一年级的水平。
这是非常惊人的进步速度。我们知道 GPT-5 以及其他技术也在路线图中,
当你看到这段视频时,可能已经可以使用这些新技术了。
这种发展速度相当快。我们无法预知它会发展到什么高度,
也不知道这些系统最终会变得多么强大。我们无法控制这些系统进化得有多快,
但我们能够控制自己如何决定去使用它们,以及如何应用它们。
作为管理者和领导者,你可以做出选择,通过部署这些系统来促成人类的全面发展与繁荣,
而不是仅仅用来取代员工或对他们进行更严格的监控。
作为个体,我们可以决定如何成为那个善用这些系统的主导者,
而不是让系统来指挥我们怎么做。通过这种方式,我们可以掌握许多选择的主导权。
想要观看完整课程,请访问 bigthink.com/membership 注册成为会员。
[英语] Show

重点词汇

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词汇 含义

principle

/ˈprɪnsəpəl/

B2
  • noun
  • - 原则 (yuánzé)

ethically

/ˈeθɪkli/

C1
  • adverb
  • - 伦理上 (lúnlǐ shàng)

permission

/pərˈmɪʃən/

B1
  • noun
  • - 允许 (yǔnxǔ)

surprising

/sərˈpraɪzɪŋ/

A2
  • adjective
  • - 令人惊讶的 (lìngrén jīngyà de)

insight

/ˈɪnsaɪt/

C1
  • noun
  • - 洞察力 (dòngchálì)

disappointment

/ˌdɪsəˈpɔɪntmənt/

B2
  • noun
  • - 失望 (shīwàng)

potential

/pəˈtenʃəl/

B2
  • adjective
  • - 潜在的 (qiánzài de)
  • noun
  • - 潜力 (qiánlì)

competitor

/kəmˈpetɪtər/

B1
  • noun
  • - 竞争者 (jìngzhēngzhě)

empower

/ɪmˈpaʊər/

C1
  • verb
  • - 赋权 / 授权 (fùquán / shòoquán)

cardinal

/ˈkɑːrdɪnəl/

C2
  • adjective
  • - 首要的 / 基本的 (shǒuyào de / jīběn de)

persuade

/pərˈsweɪd/

B2
  • verb
  • - 说服 (shuōfú)

bias

/ˈbaɪəs/

B2
  • noun
  • - 偏见 (piānjiàn)

psychic

/ˈsaɪkɪk/

C1
  • noun
  • - 通灵者 (tōnglíngzhě)

extraordinarily

/ɪkˈstrɔːrdənərəli/

B2
  • adverb
  • - 非常 / 非凡地 (fēicháng / fēifándì)

subjectively

/səbˈdʒektɪvli/

C1
  • adverb
  • - 主观地 (zhǔguāndì)

sophomore

/ˈsɑːfəmɔːr/

C1
  • noun
  • - 大学二年级学生 (dàxué èr niánjí xuéshēng)

freshman

/ˈfreʃmən/

B2
  • noun
  • - 大学一年级学生 (dàxué yī niánjí xuéshēng)

deploy

/dɪˈplɔɪ/

C1
  • verb
  • - 部署 / 运用 (bùshǔ / yùnyòng)

flourishing

/ˈflɜːrɪʃɪŋ/

C1
  • noun
  • - 繁荣 / 兴旺 (fánróng / xīngwàng)

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