– English Lyrics

Lyrics & Translation

[English]

[Music]

at the hotel conversations part one

[Music]

good morning

this is the shining hotel in london

how may i help you

hi this is the shining hotel in london

right

yes we are sir

how may i help you

i would like to have a reservation for

the next weekend

sure i'll connect you to the sales team

please wait for a second

this is shining hotel how may i help you

hi i would like to have a reservation

for the next weekend

please give me your detailed staying

time sir

from friday to saturday

so it will be from the 13th to the 15th

of this may right

yes

how many rooms do you want to book sir

only one

my girlfriend and i so it's going to be

a room with one bedroom

what type of room do you want to book

sir

we do have a standard room

deluxe room

and sweet for a couple

plus we have a cabana room villa and

penthouse with more facility

convenience

and services that will bring the best

time for you and your girlfriend sir

[Music]

sorry i'm french and

my english is not really good

can you say it again and slower

sure sir

i mean what type of room

would you like to stay in our hotel

our rooms have a lot of types with

different prices that can comfort you

ah the room i will stay

a room for couple about six hundred

dollars

so i think the deluxe room will be

suitable for you sir

it's

535 dollars per night

and for a deluxe room with a view of the

square

and balcony it will be 550

uh maybe i will take the balcony

five hundred and fifty dollars that's

good

including vit yet

this price doesn't include the vit and

service chart

our service charge will be seven percent

does this room include breakfast

yes

it's a full continental buffet every

morning

free airport shuttle service

and the use of the hotel's facility like

pool

and gym center are all included

so it includes a buffet in the morning

yes

and you say you have a free bus to the

airport right

yes sir

free airport shuttle for the two ways

after reservation you can give us your

full name

flight number and your arrival time and

we'll take you to the airport

wow that's great

okay i will take that room

what time for check-in and check out

well check-in for you on friday can be

anytime after 2pm

and checkout will be on sunday before 12

pm

we will arrive around 10 a.m

and i remember um

it takes about 30 minutes from the

airport to your hotel right

that's right sir

so you'll be at the hotel at 11am

we can have you an early check-in sir

early check-in that's great

thank you

you're welcome sir

i will make your reservation now

please give me your full name sir

ben abraham

can you spell it

b b-e-n

and

a-b-r-a-h-a-m

and is this your phone number

yes this is my phone number

great

now i'll need your credit card

information to reserve the room for you

my credit card

is visa okay

yes sir

it's nine five six two four one

five two zero

what is the name of the card holder

[Music]

i mean who does this visa card belong to

it's me

and your email please

benben11 gmail.com

alright mr ben your reservation has been

made for three days

from the 13th to the 15th of this may

a deluxe room with a balcony and view of

the square

you will have an early check-in at 11 am

on the 13th of may

without any charge

and will be taken to the airport at 10

am

is your flight from france to london

that's right

noted we'll send you a reservation

through email with the detailed

information

thanks

i'm glad i could help you today

is there anything else that you need at

this point

[Music]

i mean do you need any other information

that's enough thank you you're very

great

it's my pleasure

we'll see you in the middle of this may

mr ben

have a nice day

[Music]

good morning welcome to the shining

hotel

how may i help you

yeah i have booked a room

i'm ben abraham

so you have a reservation for a room

under the name of ben abraham right

yes

let me check on it

mr ben we already have your credit card

information on file

so if you'll just sign this receipt

along the bottom

for staying in three days in a deluxe

room please

it includes a buffet morning and bus to

the airport right

that's right sir

and the price is also not included a

mini bar in your room as well as the

room service

you'll find a menu in your room with a

price of each additional service

okay here

thank you sir

here's your key your room is 413.

to get to your room

take the elevator on the left up to the

fourth floor

then turn right once you exit the

elevator

and your room will be on the right hand

side

a bellboy will bring your bags up

shortly

sorry can you say it again

yes sir

i mean you can take the elevator right

over there

can you see it

i see

and then you can go to the fourth floor

turn right when you get out of the

elevator

okay

after turning right you'll find your

room on the right hand side

oh okay i got it

and about your bags a bellboy will bring

them up to you right after

okay thank you

by the way my girlfriend and i came to

the city for the first time

can you tell us some places to visit

of course sir

we also have a booklet for guests to

visit the city

and this is the first time you being

here

i recommend you to go to the buckingham

palace garden

it's one of our famous places really

suitable for a couple like you and your

girlfriend

usually this garden has a fee to visit

but not this year

it's open for free

oh great thanks

and you can visit the tower of london

it's one of the world's most famous

buildings with more than 900 years old

this is a place full of ancient beauty

and historical significance

so it is a famous place right

absolutely

well all of the famous places in the

city

are included in this booklet

including the distance from the hotel to

there

as you can see right here

for visiting you can ask us to call a

cab

and if you want to walk you can ask us

for the directions

thank you i also want to visit the

sherlock holmes house

i am a fan

oh yes it's one of our famous places too

only 10 minutes walking from here

really close to our hotel and easy to go

there

great maybe i'll ask you later

yes of course madam

okay thank you for your advice

see you later

you're welcome have a great trip in the

city

[Music]

you

Key Vocabulary

Vocabulary	Meanings
reservation /ˌrɛz.ɚˈveɪ.ʃən/ B2	noun - the act of reserving something, such as a hotel room
deluxe /dɪˈlʌks/ C1	adjective - of a superior quality or grade noun - a deluxe room or accommodation
balcony /ˈbæl.kə.ni/ B1	noun - a platform projecting from the wall of a building, typically above ground level
suite /swiːt/ B2	noun - a set of rooms designated as a unit, often a larger, more luxurious hotel accommodation
facility /fəˈsɪl.ɪ.ti/ B2	noun - a place, amenity, or piece of equipment provided for a particular purpose
convenience /kənˈviː.ni.əns/ B2	noun - the state of being able to proceed with something with little trouble or effort
continental /ˌkɒn.tɪˈnen.təl/ C1	adjective - relating to the continent of Europe; a style of breakfast consisting of breads, pastries, fruit, and coffee
buffet /ˈbʊf.eɪ/ B1	noun - a meal where guests serve themselves from a variety of dishes placed on a table or sideboard
shuttle /ˈʃʌt.l̩/ B2	noun - a vehicle that travels regularly between two places, especially a hotel and an airport
credit /ˈkred.ɪt/ B2	noun - a financial arrangement in which a bank or other lender provides money to a borrower
visa /ˈviː.zə/ B2	noun - an official document permitting a person to enter or stay in a country
checkout /ˈtʃek.aʊt/ B2	noun - the process of paying for a stay and leaving a hotel
check‑in /ˈtʃek.ɪn/ B2	noun - the process of registering upon arrival at a hotel
arrival /əˈraɪ.vəl/ B2	noun - the act of coming to a place, especially the airport arrival time
breakfast /ˈbrek.fəst/ A2	noun - the first meal of the day, usually eaten in the morning
bellboy /ˈbel.bɔɪ/ C1	noun - a hotel employee who carries guests' luggage
penthouse /ˈpɛnthaʊs/ C1	noun - a luxurious suite of rooms on the top floor of a building
villa /ˈvɪl.ə/ B2	noun - a large and luxurious country house or a spacious detached residence
airport /ˈeə.pɔːt/ A2	noun - a complex of runways and buildings for the takeoff, landing, and maintenance of aircraft
girlfriend /ˈɡɜːrl.frɛnd/ B1	noun - a female partner in a romantic relationship

Key Grammar Structures

• i would like to have a reservation for the next weekend

  ➔ Present Perfect Continuous

  ➔ The phrase "would like to have" is a polite way to express desire, often used in formal or customer service contexts.

• from friday to saturday, so it will be from the 13th to the 15th of this may

  ➔ Future Simple

  ➔ The phrase "so it will be" uses the future simple tense to indicate a specific future arrangement.

• what type of room do you want to book, sir?

  ➔ Question Formation

  ➔ The question is formed using the auxiliary verb "do" followed by the base verb "want", typical of question formation in English.

• the price doesn't include the vit and service charge

  ➔ Present Simple Negative

  ➔ The sentence uses "doesn't" to negate the present simple tense, indicating exclusion.

• we will arrive around 10 a.m.

  ➔ Future Simple with Adverb of Time

  ➔ The future simple tense "will arrive" is accompanied by the adverb of time "around 10 a.m." to specify when the action will occur.

• can you tell us some places to visit?

  ➔ Modal Verb for Request

  ➔ The modal verb "can" is used to make a polite request for information.

• it's one of our famous places really suitable for a couple like you and your girlfriend

  ➔ Relative Pronoun

  ➔ The relative pronoun "like" is used to compare and describe similarity.

• you'll find a menu in your room with a price of each additional service

  ➔ Future Contraction

  ➔ The contraction "you'll" is a shortened form of "you will", commonly used in spoken and informal English.